Stephen Falken: The whole point was to find a way to get cards graded without destroying ourselves. To get us to learn from mistakes we couldn't afford to make. Except, I never could get collectors to learn the most important lesson.
David Lightman: What's that?
Stephen Falken: Futility. That there's a time when you should just give up.
Jennifer: What kind of a lesson is that?
Stephen Falken: Did you ever send a card to a grader?
Jennifer: Yeah, of course.
Stephen Falken: But you don't anymore.
Jennifer: No.
Stephen Falken: Why?
Jennifer: Because it's a stupid game. The grades are never to my liking and the turn time can be as much as a year.
Stephen Falken: Exactly. There's no way to win. The process itself is pointless! But some collectors, they believe you can win the grading game That there can be "acceptable losses."