Quote:
Originally Posted by gnaz01
Chris,
Probably because they had to pay twice for it, since the first one wasn't real, and they were trying to get the most ROI out of it without losing a bunch on that one card, just my opinion/thought.
|
Greg, you're probably right, but if I'm the customer (the consignor) I'm demanding a "nice" Ruth. I would assume they received a refund from the initial purchase of that "stamped signature." Then I would assume they move forward and purchase a "nice" Ruth for the already unhappy customer. But no, they replace it with a hideous Ruth.
Customer service at its best.