I understand supply/demand. But it seems silly that customers are being charged for a certain service level but getting something completely different. All of these QA steps and masterful ways at buying themselves more time seems silly. There are plenty of people looking for work; Cut someone loose and have them start training some new blood.
PSA may have more business than they know what to do with right now. But at some point, people are going to end up with SGC or leave their cards raw if it's taking 7+ months to get their cards back. Beckett is even worse.
Go ahead, order a pizza and we'll get it there in roughly 30 minutes. Well, it's a holiday, so you can expect 4 1/2 hours. If you want to pay us $80 for your pizza, we'll get it there in 2 1/2 hours.
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An$on Lyt!e
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