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Posted By: Andrew

I use both SGC and PSA, but customer service provided by the former is lengths ahead of the latter. With SGC, I get elaboration, detail and follow-up when it comes to my submission. With PSA I get platitudes, regurgitation and website verbiage. Basically a rep who doesn't know much about anything reading an FAQ, but they are usually very courteous.

"Take your life in your own hands and what happens? A terrible thing: no one to blame." -- Erica Jong