Quote:
Originally Posted by vintagetoppsguy
I strongly disagree. Look at the prices he realized in his past auction and they're all in line with VCP. Sure, he probably alienated some buyers, but does he really care as long as his sales are around VCP average?
For example, If he has a card with a VCP of $500, it's still going to sell for about that price no matter how many bidders the auction has. Does he care if he has 10 bidders or 20 bidders as long as the result is still the same?
In other words, if you have a small business and your goal is $10K a week in sales, do you care if you have 10 customers that each spend $1000, or 5 customers that each spend $2000? No, you care about meeting your goals and making a profit.
The bottom line is that it may have cost him some customers, but it didn't cost him any volume.
Edited to add: If anything, it cost Todd because I know for a fact that he's ended up on several seller's BBL.
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I'm guessing you don't run your own business. Yes, it is extremely important to keep ALL customers happy--the funny thing about running a business is that you NEVER know the business that you lost. Even though he may be averaging near VCP, if he is losing even one high paying customer he is losing out on money and this thread and his responses have alienated at least one (Todd) and several other shave expressed their feelings towards not bidding with him.
"In other words, if you have a small business and your goal is $10K a week in sales, do you care if you have 10 customers that each spend $1000, or 5 customers that each spend $2000? No, you care about meeting your goals and making a profit."
This is very short-sighted as business doesn't work this way, why be happy with the 5 customers vs. the 10 when you could have had 11, 12 or 13 if you had just played your cards right and not pissed people off?