Thats correct. Paypal will only back you if you have tracking. I actually thought that having insurance was good enough because the tag had trackable numbers on it. Then I had a customer claim he didn't get the item. I called up USPS and they showed it as delivered. When I gave the numbers to Paypal they told me I had to have confirmation. I told them all they had to do was call USPS and give them the numbers from the insurance slip and they would confirm it was delivered. They would not lift a finger. They will only accept confirmation numbers. So I lost that one. My last experience to Canada was an item that sold for $60. I took a shot at just sending it rather than charge the seller a bunch of money to track it some how (I'm still not sure how). The seller claimed they never got it, so I decided its not worth it anymore.
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