Quote:
Originally Posted by jezzeaepi
Sure hes still going to have business, but it will be less then it could have been if he had handeled this with more class. Im not saying he alienated everyone, but Id say the opinions are split about 50/50 on this thread. In terms of value creation or value destruction, he destroyed future value by alienating customers.
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I strongly disagree. Look at the prices he realized in his past auction and they're all in line with VCP. Sure, he probably alienated some buyers, but does he really care as long as his sales are around VCP average?
For example, If he has a card with a VCP of $500, it's still going to sell for about that price no matter how many bidders the auction has. Does he care if he has 10 bidders or 20 bidders as long as the result is still the same?
In other words, if you have a small business and your goal is $10K a week in sales, do you care if you have 10 customers that each spend $1000, or 5 customers that each spend $2000? No, you care about meeting your goals and making a profit.
The bottom line is that it may have cost him some customers, but it didn't cost him any volume.
Edited to add: If anything, it cost Todd because I know for a fact that he's ended up on several seller's BBL.