Quote:
Originally Posted by tonyo
That IS absurd.... I agree. It seems they should know how many cards they have at any given time, roughly how long each step of the process takes, do some math, and give an answer, even if it's 10 months +/- 1 week. I don't see why they can't estimate turn around time..... It is pretty ridiculous that they wont
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I wonder if it's not as easy as you describe because I bet auction houses and other preferred large submitters are continually sending cards (large orders), and because these customers (understandably) rank higher on the food chain, their orders jump ahead of orders already on hand. I can understand this, because many of these customers (major dealers and auction houses) spend much more money with PSA on a regular basis than do once- or twice-a-year submitters. Plus, they *have* to have them back by a certain time in order to get them in their next auctions.
Not saying this is the case, just throwing it out there.