Unless there was obvious 'external circumstances' damage to it (obvious from the outside that it was damaged-- torn, dented, mildew, water damage) the item is sold "as is." The seller is not expected to be a savant or svengali, and the buyer is often buying an unopened box for the gamble.
However, eBay is eBay. They can and often are wrong, but have final say.
Maybe it will happen that a buyer will want a refund because he didn't pull any 10s from an unopened box-- and perhaps eBay will give it to him.
Last edited by drcy; 02-05-2020 at 02:27 PM.
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