Any Computer Experts Here?

[Paul S]

As I type from my public library:

My laptop was on all night. Never had a problem with that.
Wake up this morning and all is good until programs began to "hang".
I shut it down.
When I reboot I get the routine TOSHIBA splash.
Then it asks for a password.
I can't get beyond that.
F2 and F12 won't work.

I bought it used almost 5 years ago from a person who buys from businesses who are updating their systems. The password request is very corporate looking, i.e., black screen with narrow rectangular box for PW.

Yes, I am one of those people who actually has a recent sytem-repair/boot disk. Computer won't accept it upon reboot because because the password request screen showe up.

Any suggestions before I have to go the Geek Squad route?


*I'm leaving the library now (Nice Librarians here, no sshhhhh-ing). I think will return later to check in. If you think you can talk me through please PM me your number.*

Thanks in advance for all help.