More ebay Authentic fun... scratching my head

[Fred]

I purchased a graded card on ebay that had to go to the ebay authenticators.

A voicemail was left on my phone from ebay authenticators indicating the slabbed card was received with damage to the slab. They were contacting me to let me know about the issue and indicated they would send an email with pictures showing the damage. No email. I called the number that the voice mail was sent from and reached an ebay rep. That person was a little clueless, then they figured it would be best to transfer me to the authentication department. The person there indicated they'd send the email again. I was on the phone with them for 5 minutes and the email didn't arrive. They asked for another email address and I provided it to them. No email received to either email address. They said they'd try to have the pictures embedded into an ebay message. No pictures in the message. I guess I'll call back to see what's up. Yes, I checked every possible email folder (spam, etc.) and nothing from the authenticators. The funny part is that I did get an email from ebay asking for feedback on the service provided... hahahahahaha... no, I haven't responded to that one yet.