EBay guaranteed shipping

[Jim65]

Has anyone ever filed a claim with eBays guaranteed shipping? I recently bought an item that had a guaranteed delivery date and the package was a day late, does the seller lose the shipping if Ebay reimburses me or does eBay eat that? I don't want to screw the seller for a one day delay but will gladly screw eBay because it was late.

[bnorth]

Originally Posted by Jim65

Has anyone ever filed a claim with eBays guaranteed shipping? I recently bought an item that had a guaranteed delivery date and the package was a day late, does the seller lose the shipping if Ebay reimburses me or does eBay eat that? I don't want to screw the seller for a one day delay but will gladly screw eBay because it was late.

That is very strange that it was late. They change the date so that it is impossible, at least they do it with my account.

[Jim65]

Originally Posted by bnorth

That is very strange that it was late. They change the date so that it is impossible, at least they do it with my account.

When I ordered it, the guaranteed date was Thursday, it was delivered Friday.

[steve B]

Was it still listed as guaranteed by Thursday?

Back when UPS was bragging about 99+% on time delivery I had a package I was expecting. Tracking said Monday... Then on Monday it said Tuesday... then on Tuesday...

I finally got it on Friday. And by their system apparently "on time" as the expected delivery date kept changing.

[bnorth]

Originally Posted by steve B

Was it still listed as guaranteed by Thursday?

Back when UPS was bragging about 99+% on time delivery I had a package I was expecting. Tracking said Monday... Then on Monday it said Tuesday... then on Tuesday...

I finally got it on Friday. And by their system apparently "on time" as the expected delivery date kept changing.

Yep that is the same thing my eBay guaranteed delivery date does, it's never late.

[Jim65]

Originally Posted by steve B

Was it still listed as guaranteed by Thursday?

Back when UPS was bragging about 99+% on time delivery I had a package I was expecting. Tracking said Monday... Then on Monday it said Tuesday... then on Tuesday...

I finally got it on Friday. And by their system apparently "on time" as the expected delivery date kept changing.

Yup, I got a message from eBay (in the item page) confirming the package was eligible for shipping to be refunded but I found out the seller takes a hit so I just let it go.

[bobbyw8469]

What an odd thing for Ebay to promise?? Is there any benefit to sellers to offer this?? Reduced FVF's??? Something????