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#1
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Returning e-bay item question
Well in over 700 transactions on e-bay, I think for the first time I may have to return something due to questionable authenticity. Seller has over 5,000 transactions and 100% rating so I can reasonably assume that there was no intent to deceive.
My question is, when returning the item, is DC enough or do I also need sig. confirmation? Thanks in advance, Mike |
#2
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I had to return a card about a month ago and I opened a case with ebay, and sent the card back with DC and insurance, but I didn't get sig confirmation. Everything went smoothly for me. Good luck.
Luke |
#3
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Luke,
The seller has a 7 day return policy following receipt of the item, so I don't think I'll have to open a case. The pessimist in me just doesn't want to send it and have the seller say he never received it and not refund the money. Mike |
#4
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Quote:
if you really feel that send it back with sig con, that way you should feel safe. just my $.02 |
#5
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The seller that I was dealing with seemed really shady to me so I opened the ebay case to give me piece of mind. We spoke on the phone and the guy kept trying to convince me that maybe his listing didn't really say the card was original (it clearly did). He had a high rating and like 99.8% positives, and it just wouldn't have been worth it for him to risk his ebay reputation. If we had agreed to a return without ebay involved, I definitely would have wanted to use sig. confirmation fwiw.
Luke |
#6
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Out of curiosity, do you have to get the seller's permission to return the item? For example, if the seller said the card was an original, but after the ebay auction, you found out the card was a reprint. When you told the seller this, the seller said sorry, no returns, what should you do? Should you open the ebay case first and then send the card back if ebay rules in your favor? Or should you go ahead and send the card back w/ confirmation even tho the seller said no returns?
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