REA site issues?

[Peter_Spaeth]

Right at midnight, I can't refresh or load pages.

[felada]

Same here

[Jstottlemire1]

Same here….. here we go again 🤦*♂️

[Blunder19]

i am frozen on the site as well....

[jayshum]

Same here

[Bicem]

Same, guessing they will add more time

[ejharrington]

This seems to happen all the time now.

[jonvancouver]

Fairy obvious that it was going to happen. How else can they squeeze another 24 hours of bidding in.

[doug.goodman]

No more bids from me... it can go for another week for all I care

[doug.goodman]

Interesting email they just sent out...

[BeanTown]

Yup, it’s down. I’m off to bed

[Peter_Spaeth]

We are aware of issues involving access to the site, and we are working to resolve them rapidly.

In order to properly resolve the issues, the auction will have to be taken offline for a short period of time. This will involve temporarily closing the auction to preserve the data as it currently stands. During this time, individual item pages may display language to the effect of "Item Closed," "Lot Sold," and/or "Unavailable For Bidding."

Despite these messages, please understand that the auction is NOT closed and will reopen with bids at the levels where they were prior to the auction being taken offline. These are temporary messages that we cannot prevent from displaying during an event like this.

Once access to the site is restored and the auction is brought back online, each lot will be given a fresh 20 minute clock for the lot by lot closing period to restart.

In the event that a similar event happens before the 20 minutes are elapsed, we will again take the auction offline and follow the same steps as outlined above.

In the event that a third event happens before the second period of 20 minutes has elapsed, the auction will be extended under 9 PM EDT on Monday, August 15, at which time the standard 10 minute lot by lot closing will take effect.

We deeply regret this occurrence and are working closely with our software partners to resolve it as quickly and effectively as possible.

Please stay tuned to your email for updates.

VISIT THE AUCTION

[doug.goodman]

"We deeply regret this occurrence and are working closely with our software partners to resolve it as quickly and effectively as possible."

Laughable.

[vthobby]

Website Name:
bid.robertedwardauctions.com…URL Checked:
no responseResponse Time:
unknownLast Down:
DOWN
Bid.robertedwardauctions.com is DOWN
It is not just you. The server is not responding...

[patricka]

You would think with these technical issues happening like last time they would have the 10 minute countdown start at like 10pm eastern time which still allows people on the west coast a reasonable time to start bidding in the countdown period.

[brianp-beme]

Originally Posted by Peter_Spaeth

Right at midnight, I can't refresh or load pages.

SAME.

Brian

[Peter_Spaeth]

We'll see how it plays out, I guess.

[bounce]

Same
Grrrr

[Elderwood17]

Same here .. .. just like the last auction

[GregZakwin]

It eventually loaded a "server error application" timeout page for me.

[Peter_Spaeth]

Originally Posted by GregZakwin

It eventually loaded a "server error application" timeout page for me.

A thing of beauty it is not.
Server Error in '/' Application.
Timeout performing EVAL (15000ms), next: EVAL, inst: 0, qu: 1616, qs: 0, aw: True, bw: Flushing, rs: ReadAsync, ws: Flushing, in: 28, serverEndpoint: createauction.redis.cache.windows.net:6380, mc: 1/1/0, mgr: 9 of 10 available, clientName: RD281878567D96(SE.Redis-v2.6.48.48654), IOCP: (Busy=0,Free=1000,Min=350,Max=1000), WORKER: (Busy=650,Free=32117,Min=350,Max=32767), v: 2.6.48.48654 (Please take a look at this article for some common client-side issues that can cause timeouts: https://stackexchange.github.io/Stac...Redis/Timeouts)

[Exhibitman]

Ditto

HTTP Error 503. The service is unavailable.

[MR RAREBACK]

I can’t bid frozen

[Stonepony]

Again!!

[chadeast]

Again?!? Happening a second time is ridiculous.

[GregZakwin]

Now:

"Service Unavailable HTTP Error 503. The service is unavailable."

[glchen]

Second auction in a row that this has happened. REA is dropping off my list of consignors soon.

[LOUCARDFAN]

I am fairly pissed off at REA’s handling of the site issue. I stayed up to bid on an item until almost 2am this morning. When the site went down why did they have to go to a 20 minute countdown instead of the normal 10 minute one that was supposed to be used?

I am going to assume that the person I was bidding against was located possibly on the west coast because each time I was high bidder and the clock would get down to the last minute I would be out bid. I am confident that the bidder was using the time clock to their advantage because by waiting until the very last minute on the 20 minute clock to bid which kept the auction item going an additional hour longer than it normally would have if they would have been using the 10 minute clock.

I finally had to stop bidding and go to bed since I had to be at work 5 hours later. Being a Mountain or Pacific time zone bidder has a distinct advantage when auctions close so late like this especially when ending on a work night.


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