USPS Priority Mail Express Delay – Seeking Advice

[asoriano]

Dear Net54 Community,

After more than 15 years of smooth and positive transactions here, I’ve run into an unusual situation and would appreciate your advice.

On the evening of July 2, I finalized the sale of a T205 Ty Cobb PSA 2 card to a fellow Net54 member. I shipped it the next morning, July 3, via USPS Priority Mail Express—a service I’ve always trusted.

This time, however, the tracking hasn’t updated since the evening of July 3, when the package reached the Columbus, OH distribution center.



In my past experience, even when there were delays, Priority Mail Express shipments were never more than a day or two late—certainly not over a week. I spoke with the local Postmaster on Monday, who said she would reach out to the distribution center and follow up with me. Unfortunately, I haven’t heard anything since.

I submitted a Missing Mail Search request on Monday (7/14) and enabled tracking notifications—steps that friends have found helpful in similar situations.

At what point would you recommend filing an insurance claim with USPS? I’d really appreciate hearing from anyone who’s experienced a similar delay or has advice on how best to escalate this.

[chalupacollects]

Also call local postal inspector, don’t rely on local postmaster…next time ship registered mail. Slow but safe. Nice card!


Sent from my iPhone using Tapatalk

[Directly]

The USPS insurance Process experience for me has been a headache too. There maybe a TIME LIMIT to make a claim, better check before it lapse.. I would file a insurance claim as soon as the system allows--

[sb1]

The Postmaster or even a window clerk can pull up a detailed tracking of the item. The details will show you where the item is and even what bin it is in.

I had an Express take 7 days, but not this long. I would think it will still get there as is does not show "delivered" or some other type of finality.

[BillyCoxDodgers3B]

First of all, is there any point to filing a claim? Please correct me if I am wrong, but doesn't Priority Mail only allow for some pittance as a maximum insurance claim?

I hope that people will use this as a lesson to stick to Registered for high value USPS shipments. You can insure the shipments for full value.

[BillyCoxDodgers3B]

Originally Posted by sb1

The Postmaster or even a window clerk can pull up a detailed tracking of the item. The details will show you where the item is and even what bin it is in.

This much detail is afforded for Priority shipments? I know that they can do that with Registered, but had never heard that for Priority. Wonderful if so.

[bandrus1]

I would not fine insurance claim yet, let the missing search process happen. I believe it will be found

[Directly]

Priority Mail Express® --per USPS website

Can file a insurance claim after 7 days, lapse time to file is 60 days

You have time for the card to show up, you might speak with your postmaster for suggestions.

[Zach Wheat]

Originally Posted by sb1

The Postmaster or even a window clerk can pull up a detailed tracking of the item. The details will show you where the item is and even what bin it is in.

I had an Express take 7 days, but not this long. I would think it will still get there as is does not show "delivered" or some other type of finality.

I've had similar experiences as Scot. Have not had one go completely missing yet

[7nohitter]

Also just in my recent experiences (these past two weeks) each time I track an item that big read header "Due to severe weather across the nation, expect delays" appears. Not sure if this is a factor in your case.

Really hope it all works out for you.