Quote:
Originally Posted by ajg
I recently sold my Hall of Fame check collection and when submitting some of the rarer checks to PSA one came back as not authentic. Hard to believe but true. I looked back at my records and I bought the check from a Lelands auction back in 5/2006. Back then PSA did not encapsulate the checks but rather issued a separate cert which was included in the lot.
I stopped at Lelands booth this year at the 2018 National in Cleveland and met with Mike Heffner for 5 minutes and explained the matter. He said he would look into it and contact PSA. Other than being a bidder in their auctions I had no relationship with anyone at Lelands. Never once did they mention their timetable for returning an item.
Yesterday I received an email from them saying they were reimbursing me in full. You hear many stories about auction houses that do not do the right thing. I just want to share a story about one who did.
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12 years later. That is very cool. I'm guessing the response would be very different with some other AHs. "Please see Terms and Conditions paragraph 17(d)(iii). . . ."
10-24-2018, 09:10 AM
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