Legal help needed with ebay

[danmckee]

just got this:

Dear Dan,

Thank you for writing eBay in regard to the item you won.

I can see that that you are not satisfied with this matter.
Unfortunately, because of privacy concerns I will not be able to provide
you with any information on another members account but I can assure you
eBay will conduct a full investigation. We
will no longer be able to discuss this situation further with you
through either email or phone support.
We thank you in advance for your cooperation, and wish you luck with
your future eBay transactions.