Question regarding a hypothetical mail order problem for sellers and PayPal...

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#20

12-16-2014, 03:48 PM

packs

Member

Join Date: May 2009

Posts: 9,273

I think the insurance mostly covers damaged or lost packages but not the actual item within the package. Again I could be wrong but I think purchasing insurance covers you in the event that the package is lost or destroyed prior to delivery.

I.E. if you insure a package for $1,000 and it drops off the tracking system and can't be found, you have a viable claim. Same if the package is run over or something and the contents are damaged. In cases of theft I think the signature will determine if the item was delivered correctly, and if it wasn't then the post office has an obligation.

I don't think insurance covers you in the event that someone says they got something other than what you shipped inside of your package.

Last edited by packs; 12-16-2014 at 03:54 PM.

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