OT - Example of why card collecting is dying re: Topps

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#10

10-28-2015, 07:32 AM

iowadoc77

Eric

Join Date: Dec 2013

Location: Iowa

Posts: 1,634

Quote:

Originally Posted by Tabe

Nope. Not going to let them off the hook. Doesn't really matter where the screw-up was - Topps had the item on their site. They said it was in stock and took the $$. That makes any problems their responsibility. Period.

Being a small business owner, I believe that the measure of a business is not if a mistake is made, because mistakes are made, but in the reaction to that mistake. Ultimately that is a testament to the quality and integrity of the business. Topps made a mistake. If they follow through and make it right, then I respect them for that. If not, then the converse is true.

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