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#11
10-28-2015, 08:31 AM
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I can buy that it was a simple mistake IF the circumstances weren't as they are. The kid had a guarantee that the bat would be delivered by a certain date. That's very specific and goes beyond whether or not something is in stock, because if it's not, then why the guarantee?
Secondly, I sympathize with the father because you can't help but see the offer to remedy the situation as an upsell. 25 % off a $500 Mike Trout bat. 
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