Are you obligated to give a refund after an item is lost in the mail

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02-29-2016, 04:30 PM

Joshchisox08 Joshchisox08 is offline

J0$H B^ck!ey

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Join Date: Feb 2015

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Quote:

Originally Posted by pokerplyr80

I have never received a card in a regular envelope that I ordered online. That alone would be enough to get negative feedback from me, not to mention mailing without proper postage. Sounds like at best for the buyer it will require an unnecessary trip to the post office.

I've received cards in regular envelopes from people off of Net54 plenty of times.

One of which I won't mention (names) but I have been a regular buyer. No complaints as you CAN securely keep cards safe in them. I will continue to buy off members who ship that way because I trust them and haven't had an issue once.

I'm guessing at least for eBay purposes is that the lesson is to always ship in a padded envelope with tracking.

For my instance I put the card in a very hard cover plastic not a top holder but a holder that would hold probably 20 cards. I also taped some cardboard around it. This should keep the card secure.

The unnecessary trip to the post office I understand and already apologized to the buyer as well as offering him a partial refund for his inconvenience. That is if it is in fact at the post office at all. I've yet to hear back from him.

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Last edited by Joshchisox08; 02-29-2016 at 04:33 PM.

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