43 Minutes on "hold" with eBay & I finally gave up

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04-14-2016, 07:03 PM

The-Cardfather The-Cardfather is offline

Charles

Cha.rles

Join Date: Oct 2015

Location: New Jersey (But born & raised in Brooklyn, NY)

Posts: 411

43 Minutes on "hold" with eBay & I finally gave up

I wanted to speak to an eBay rep regarding my account tonight. I was given the phone number and a "one-time passcode" via their website. I called the number and after getting past the voice automated "bot", I was placed on hold. While on hold, I was forced to listen to awful music with periodic interruptions of "Please hold on. Your call is very important to us. A representative will be with you shortly." After 35 minutes of this torture without ever speaking to a human being, I finally hung up.

I called back the same number, only this time I didn't enter my "one-time passcode". I got the same automated "bot", and was again placed on hold with the same awful music. After 8 more minutes of this nonsence, I hung up.

Total waste of my time tonight: 43 minutes. Ridiculous!!!

Is this unusual or normal for eBay?

__________________
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- Charles

Check out my collection..........
http://ImageEvent.com/The_Cardfather

Check out my stuff for sale.........
(Message me for Net54 members direct sale discount.)
https://www.ebay.com/str/thecardfathersstore

Last edited by The-Cardfather; 04-14-2016 at 07:15 PM.

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