SGC processing times

[raineybt]

Bumping this back to see where other people are at. I submitted in person at the March 8th Philly show, when SGC was quoting 5-10 days turn around on grading (its why I went with SGC and not PSA). My submission continues to show "5-10 estimated business days" from a turnaround standpoint, but as it is, today is business day 20 and there's still zero movement.

Two emails into SGC asking what's going on has provided no insight beyond "yep, your cards still aren't done". No responsibility taken, no recourse, and worst (in my mind) no recognition that the primary justification to submit to SGC is based on speed of turnaround. I've not yet read the T&C's, but I'm feeling as if the service I paid a significant price for - card grading within a quoted turn around time - isn't being provided at all.

Man yells at cloud maybe, but its adding to the frustrations related to the monopolistic grading process that Collectors seems to continue to exploit.