Hope for Charities Auction Update Buyer Beware

[sb1]

Well, after a couple of minutes on Paypal's automated line, I got myself to a live person who explained that I had selected "money owed" which seemed reasonable to me to use as a choice because I owed them money! But was not the proper selection. Also she noted the 45 day window, but very nicely guided me thru the process and opened the dispute.

It was much easier to get a real person on the phone and state my case then I imagined.

[Jlighter]

I won an item from them a few months ago.

Paid by Paypal and got the item in about two weeks. No problems to speak of.

[sb1]

Paypal opened a case against them for non delivery of goods, 12 days later they never responded. Not to Paypal, not to my emails, not to my phone messages. I was refunded my money by Paypal.

[chaddurbin]

didn't want to say anything at that time as you were trying to get your money back...but if something is out of the 45-day paypal protection window, seller simply just has to respond to the case that he's not going to refund and paypal can't take that money away. buyer is basically sol and what paypal's suggestion was to go through a chargeback with the bank/credit card.

[Jlighter]

Thanks for the heads up. I won't be giving them business in the future.

[MGHPro]

I also bought something in there last auction. I paid quickly and never received the item. I called and emailed numerous times and did not get a response. Finally went through Paypal to get my money back
Matt

[bobbyw8469]

Hilarious auction name. I guess they were 'hoping for charity'!!

[pokerplyr80]

Originally Posted by sb1

Paypal opened a case against them for non delivery of goods, 12 days later they never responded. Not to Paypal, not to my emails, not to my phone messages. I was refunded my money by Paypal.

I think you're very lucky this was the outcome. I was not aware we had any recourse when sending money via paypal f/f.

[Leon]

Originally Posted by pokerplyr80

I think you're very lucky this was the outcome. I was not aware we had any recourse when sending money via paypal f/f.

I want to make sure folks know I brought up a 2 yrs old thread on purpose. There seem to be some new happenings folks should be aware of. That is why I revived an old thread. Be careful out there.....

[bobfreedman]

If you get an email from a person named Ken Thimmel, my advice to you would be to delete it and mark it as SPAM and never buy anything from him

[Exhibitman]

And don't pay for goods with f/f PayPal. How many times do we have to be told that f/f doesn't provide buyer protection before it sinks in? If the seller is adamant, offer to add 3% to the purchase so you can use regular PayPal to pay and avail yourself of its policies if the item doesn't arrive. I do that all the time. Yeah, it costs me a few bucks, but I never have to worry about some DB's partner disappearing [allegedly] with the money and the items.

[CMFSports]

Originally Posted by bobfreedman

If you get an email from a person named Ken Thimmel, my advice to you would be to delete it and mark it as SPAM and never buy anything from him

Amen to that.