UPS - 2 enthusiastic thumbs down

[perezfan]

Their insurance is a joke. Best of luck making a claim, should it come to that.

I hope it doesn't, as you'll eventually be pulling your hair out, and wishing you had that 4 hours of your life back.

Good luck

[ls7plus]

I don't know about UPS, but I really had a bad experience with USPS recently. It took them 10 days to get an item I won in the PWCC ebay auction to me by priority mail, despite charges of $34.25! Has the Post Office gone to priority mail being delivered by mule team? I mean really!

Regards,

Larry

[Cozumeleno]

Not sure what's going on, but the big thing I've noticed recently is the extreme re-routing of packages. I mentioned one in a thread here that came from NJ, spent several days in NY and on the west coast, before coming back my way (PA).

Just bought a card that went from NJ down to Houston for several days, then back up here. Unsure what the deal is or what that happens.

Originally Posted by ls7plus

I don't know about UPS, but I really had a bad experience with USPS recently. It took them 10 days to get an item I won in the PWCC ebay auction to me by priority mail, despite charges of $34.25! Has the Post Office gone to priority mail being delivered by mule team? I mean really!

Regards,

Larry

[Sean1125]

48,000+ packages have gone out via USPS in the last 8 months. Have had a total of 1 package lost and 1 package damaged. I'd say those numbers are pretty good.

[autograf]

I have a box at a UPS Store and I get packages delivered by USPS, DHL, FedEx, UPS and pretty much anyone else. Never have to sign for anything, never a problem. $15/mo. Street address so everyone ships there. I work for UPS but would never have anything delivered to my house for reason of the driver release. Depending on the neighborhood, the driver can drop a package (or not). Same thing with USPS and those darned orange slips that I have to go back to the PO to pick up. And FedEx had problems where they wouldn't drop the package. Just my solution. Works 100% of the time.

[rdwyer]

I give a thumb way up. Nothing but lazy civil servants.

[packs]

I don't think UPS workers are civil servants. Isn't it a private company?

[Jay Wolt]

Originally Posted by Sean1125

48,000+ packages have gone out via USPS in the last 8 months. Have had a total of 1 package lost and 1 package damaged. I'd say those numbers are pretty good.

Over 200 packages a day for 8 solid months, that's friggin impressive!

[thetruthisoutthere]

A little off topic, but here's a quick story about the USPS (who I think does an excellent job).

For the last two months, once a week, we were either getting no mail or our mail would show up in our mailbox at 9PM.

One night after work, I was frantic after coins that were due did not show up.

That same night, I went to our mailbox at 9:30PM and all of our mail was there including my coins.

To make a long story short; last week I got home early from work and decided to walk out dog. Looked in the mailbox and all of the mail was from another house half-a-mile down the road.

As am I walking the dog the postal carrier is driving on the other side of the road and I flag him down.

He comes out of the postal truck with flip-flops, sport shorts and a sleeveless shirt. He was a temp.

I asked him "what the heck are you doing?"

He then went on to explain that he wasn't reading the numbers on the mail boxes and was just putting the mail in the boxes where he thought they belonged.

I was like "What the heck!!!"

Then he was all apologetic.

He then took the mail I had in my hand and said "I gotta fix this."

Evidently he was doing it a lot.

Fortunately during that two month period, no mail was ever lost.

[frankbmd]

This topic missed the Redux thread somehow, but I find that if you treat postal employees with respect, they will go out of their way to accomodate you, especially in small markets. Some will even bend over backwards to be helpful.

If you start the relationship with a vulgar complaint, they may be inclined to bend over forward and do an about face.

Two thumbs up from me for the USPS. I use UPS and FedEx too infrequently to know their habits (forward or backward?).