I may have to sue Fanatics or Fedex-UPDATED 5/8/25 AT END OF THREAD

[Peter_Spaeth]

Originally Posted by russkcpa

Thank you everyone for your advice and your stories about Fedex and the lack of compliance with "signature confirmation". I was SO unaware at how common place this practice seems to be. Just to reiterate the facts:

This package was sent with signature confirmation.

My entire office suite number is included on the bill of lading from Fanatics

I was never visited by the driver even after Fedex dispatched him/her back to the destination.

I will file a police report ASAP.

I am so pissed off by this entire experience but will work in a civil manor with my personal rep Chris Peerboom at Fanatics to find a resolution. I am going to pressure Fanatics about the signature used by the Fedex driver and about remedies without legal action.

The resolution should be that after a reasonable time when the card does not turn up and there is nothing further to be done to locate it, Fanatics refunds you and it's then their problem to deal with Fed Ex or their insurer. But it may take some time if your rep has to go up the chain which he may need to do given the size of the transaction. If you feel he's not being sufficiently responsive, there's a guy at Fanatics I dealt with who was fantastic on a (smaller and not controversial) issue I had, would give you his name. Best of luck.