Another email from REA

[Archive]

Posted By: Jon Canfield

That all being said, I guess I can say you take your chances with the USPS, too. In the last 10 years, I've had to file 3 claims for lost packages (out of probably 1500 I've shipped) - twice as a seller, and once as a buyer. As of today, I am 0 for 3 when collecting the insurance I paid for - one being a $700 item (the others being a $300 and $75 item). I submitted all paper-work, proof off loss, sworn statements from the intended recipients, etc. All 3 times the postal service "weaseled" their way out of paying. Now when I sell, I require insurance but I clearly state in my auctions that any dispute for lost shipments must be taken up by the purchaser. May not be the best solution, but I apparently have no luck and have been out big money as a result.