Ebay sellers not shipping to Canada?

[thetruthisoutthere]

Originally Posted by mcgwirecom

Thats correct. Paypal will only back you if you have tracking. I actually thought that having insurance was good enough because the tag had trackable numbers on it. Then I had a customer claim he didn't get the item. I called up USPS and they showed it as delivered. When I gave the numbers to Paypal they told me I had to have confirmation. I told them all they had to do was call USPS and give them the numbers from the insurance slip and they would confirm it was delivered. They would not lift a finger. They will only accept confirmation numbers. So I lost that one. My last experience to Canada was an item that sold for $60. I took a shot at just sending it rather than charge the seller a bunch of money to track it some how (I'm still not sure how). The seller claimed they never got it, so I decided its not worth it anymore.

I am not a big seller on Ebay, but I also no longer sell to Canada either and I'll tell you why. Years ago I had two auctions won by our Canadian friends, but unfortunately both buyers claimed they never received the item they won. It's unfortunate but that's what happened to me. My two cents.

[brandoningram]

I would really hope its not dishonest Canadians that are doing all of these bad dealings to you guys. But by the sounds of it...it is. I also now believe that shipping FedEx, UPS, Purolator is likely the only true way to be sure to get your purchased item ( buyers standpoint ).
I feel bad for you guys who have been screwed around and understand why you guys and others no longer send up here. It sucks for honest guys like me that have a hard time getting things shipped to them...

[mayx2]

I used to not sell to Canada,because when you look up the rates on ebay they always say$10.00 would be the cheapest cost to send a card!then i went to the post office and found that the price is no differerent than sending across country.They just don't list that option on ebay rates. Lou

[mcgwirecom]

Its not the shipping rate, its the confirmation. You can't get it to Canada. If the buyer says he didn't get it, you have no proof and he gets his money back and you get squat.

[rhettyeakley]

Ditto what everyone here is saying. I do ship to Canada (and the UK, Australia, etc.) but I usually make the buyer contact me first and give them the option of USPS Global Priority (usually $12-15 or so) or my reg shipping fee w/o tracking (& let them know I'm not responsible for any item not getting there). I have only ever had one person opt for the priority and that was before X-mas and they wanted it faster for a gift. I also understand that even though we had the conversation should we ever go to ebay "court" I'd still probably lose, I will usually do it anyways. Anybody I know personally from Canada has carte blanche to purchase my items from ebay with no questions asked (as I trust them).

Once ebay prevented sellers from leaving negative feedbacks it became a pretty common Canadian scam to just get free crap from people by doing what others have described above, I was the victim of this once or twice but both items were fairly small and it was basically "the cost of doing business" up north. However, I have been very hesitant to started selling much of my vintage Hockey b/c I know half the buyers will be Canadian and someone will probably try something, but I may bite the bullet at some point.

-Rhett

[slidekellyslide]

I sell to Canada, but I always cross my fingers if it goes First Class shipping. I think Canada has the slowest postal system on Earth...almost every time I ship something to Canada a week later I get that same annoying ebay email asking "Where's my item?" You'd think that Canadian buyers would understand that shipping is slow if it's coming from the US. The only thing more annoying than that email is when they ask me to lie on the customs form. With all that said it's still worth it to me to deal with Canadians.

[Mr. Zipper]

Originally Posted by rhettyeakley

...(& let them know I'm not responsible for any item not getting there). I have only ever had one person opt for the priority and that was before X-mas and they wanted it faster for a gift. I also understand that even though we had the conversation should we ever go to ebay "court" I'd still probably lose,...

You will most certainly lose. Paypal follows the guidelines to the letter.

In the early days of the unholy ebay/Paypal alliance, I lost an $1,100 item in "eBay court" because someone claimed "they didn't get it." While I had tracking information that showed delivery, I didn't know I needed a signature as well. (The buyer asked me to send without signature because he was not home during the day and couldn't make it to the PO on weekends. In retrospect, that was part of the set-up for the scam.)

[glchen]

Yea, adding another US ebay seller who doesn't ship to Canada because of the tracking issue. And the slow as heck time it takes for an item to get to Canada (~a month). If you're a Top Rated Ebay seller, there's simply too much risk that you will get scammed, get negged, or get a low DSR due to slow shipping.

On the flip side, I actually buy from Canadian sellers all of the time. It takes forever and a day for my cards to arrive, but if you're looking for rare Canadian issued cards or hockey cards, this is what you gotta do.

[byrone]

It's disappointing as a Canadian that so many U.S. sellers will not ship to Canada.

I understand the frustration of dealing with Paypal policies. I buy and sell, and deal with these regularly.

But cutting off all 35 million Canadians because of a few bad deals is unfortunate. As long as U.S. sellers ship with signature confirmation, all they need to do is notify potential customers of associated costs in their sale listing. That way, there are no surprises at check-out time. The U.S. seller is then covered for potential charge-backs.

It works both ways, as Canadian sellers face the same issues.

And I don't know of one Canadian seller that will not ship to the U.S.