Poor Consignment Experience

[cjedmonton]

Originally Posted by sb1

without regards to your specific consignor agreement, almost any auction company in the world can change, add or amend descriptions, photos, etc with the click of a button.

That being said, why did you not contact them when you first posted and make the call to either amend or pull? Posting here with vague info did not expedite any change in the listing and may have complicated things with the bid being placed, especially if it was a no reserve auction. That may lead to 3 unhappy parties instead of 2.

Lastly, even with the current description, the lot will probably reach it's true value. Very little falls thru the cracks assuming it's a mainstream auction. AND, you can post your own notes and highlites with a link here to reach out to a large group of prospective buyers.

All valid points. When the OP was made, I was merely reaching out to fellow hobbyists to help gauge the situation.

Also, I did not want to get into specific details or "spam" a direct link to the auction. That wasn't the intent at all...only a call to other's experiences as a consignor.

I was and am concerned with how the current listing may leave more than a few dollars on the table, that's all.

Now that some time has passed, and I will try to place more faith in the system. Lessons learned. In the end, the difference won't be a life changer.

[sb1]

All well said, I still think you are within reason to put a link in the BST thread of Auction items, can't hurt.

[cjedmonton]

Absolutely horrible.

Tannehill and Hahn alone would easily have brought this figure in a normal setting.

Instead, I cleared $295 for the entire auction.

A tough and expensive lesson, no doubt.

http://www.hugginsandscott.com/cgi-b...=270&lotno=516

[RichardSimon]

I send consignments to an auction house.
They send me a proof of the auction listing and invite me to add any corrections or additions as I see fit.
Does not seem like a very hard thing for an auction house to do.

[Sean1125]

Did you actually end up contacting them to change it or did you leave it as it was?

[cjedmonton]

They did include a few enhancements I made to the description, but in the end, the ambiguous title was left as is. That was the nail in the coffin.

Please note that this has much less to do with my being disappointed with the final hammer than it was not even taking the time to properly present the items, or even be willing to individually list the key names.

At any rate, I've washed my hands of the entire ordeal. I'm disgusted, but like anything, life goes on.

A shame, considering how pleased I was with how they handled the estate purchase I consigned with them last year.

[hugginsandscott]

Chris,
I certainly wish it had gone better for both of us. As stated above, we can change anything at any time on the listing. For the record, you never made any indication that you were dissatisfied with the title. We had an email correspondence back and forth prior to us going to print and there was no mention of you wanting the title changed. In fact, here is the email you sent me on May 13th:

Hello,

I see that my consigned lot has been listed. Thank you for a nice write up, but wanted to know if it would be possible to make a few enhancements to the description (space permitting).

1. Jesse Tannehill, Noodles Hahn, Hooks Wiltse, and Dutch Ruether are the highlights to this lot. Would it be possible to underline their names as keys?

2. Clarence Mitchell year of passing was missed (d. 1963).

3. Would it be possible to include the first and last name for each player?

Here are my revisions in a simple copy/paste format. If you could make any or all of these changes, I would greatly appreciate it.

Thanks again for the great service,

Chris Jenkins


The only thing I didn't accommodate was the request to include the first name of each player in the catalog description and my reasoning was it would result in too much text to allow for a decent sized image; however I did include the first name of each player on the internet and our search feature captures catalog descriptions or internet descriptions, so there was no loss there.
Again, I do wish it had sold for more money, as the more you make, the more we make. I'm sorry you weren't happy with the results - we weren't either.
Josh Wulkan
Huggins and Scott Auctions