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#11
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I completely agree. You're paying them for a service and they failed to provide that service. If this was a slabbed card and the slab was broken I could see blaming the packaging (obviously a bubble mailer would be the preferred method).
In this case the envelope is bent and completely ripped apart. The object of the USPS is to receive mail IN AN ENVELOPE and deliver it to it's destination. I don't see how you can blame the packaging when it looks like it went through a shredder. |
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