Frustrated with USPS tracking?

[Buythatcard]

In the past week, I had 2 buyers open cases on eBay for not receiving their items. I send out all items within 24 hours of payment. Over the past 17 years of selling, I received an average of 1 complaint every 2 years.

Have to explain to these buyers that USPS is having major delays due to the Covid-19 plus the holiday rush. In addition, the East Coast just went thru a major snowstorm.

I have noticed that for many items that I have shipped out over the past few months, USPS have not scanned in the tracking info. Some times it doesn't show up till it arrives at its destination.

I understand that there are a lot of issues with deliveries during these times and I just wish buyers would be more understanding. Instead of quickly opening cases with eBay, try contacting the seller first. This way we can explain the issues to them.

[jayshum]

Originally Posted by Buythatcard

In the past week, I had 2 buyers open cases on eBay for not receiving their items. I send out all items within 24 hours of payment. Over the past 17 years of selling, I received an average of 1 complaint every 2 years.

Have to explain to these buyers that USPS is having major delays due to the Covid-19 plus the holiday rush. In addition, the East Coast just went thru a major snowstorm.

I have noticed that for many items that I have shipped out over the past few months, USPS have not scanned in the tracking info. Some times it doesn't show up till it arrives at its destination.

I understand that there are a lot of issues with deliveries during these times and I just wish buyers would be more understanding. Instead of quickly opening cases with eBay, try contacting the seller first. This way we can explain the issues to them.

I have a few cards listed in the B/S/T that I would also like to list on eBay, but with the USPS delays right now, I don't want to sell them there for this exact reason. If they sell and are delayed in being delivered, a buyer can open a case and get a refund, then when the card most likely does get delivered, I would be out the card and the money for it.

[bigfish]

Paid for auction items Nov 17. Package has gone from NJ to Del to PA to CT to NH to MA and now appears to be heading back out of state.

Fed ex is still getting it done

[insidethewrapper]

Something is wrong with USPS. I ordered an item from Wisconsin and I live in Michigan and it goes from Wisconsin to Oklahoma and it is still there a week later.

[Snapolit1]

I mailed a small box NJ to Texas on December 7. Still not in tracking system. Maddening.

Lesson learned. Don't mail any cards to anyone for any reason in December.

[BruceinGa]

I bought an item on eBay in November. The seller was located in Ky and for 3 weeks tracking showed accepted.
I opened a case two days ago.

[bobbyw8469]

Originally Posted by BruceinGa

I bought an item on eBay in November. The seller was located in Ky and for 3 weeks tracking showed accepted.
I opened a case two days ago.

Your item should still show up. 3 weeks is not unusual now.

[carlsonjok]

Here is a surprise. I've been waiting on a couple of card deliveries for about two weeks. One includes my 1960 Topps Rival All Stars, which is the first of the three Mantle cards I've gotten for the set. They both had a couple of days of dwell time at the OKC sort facility (which under normal circumstances turns packages around in a matter of hours.) They left there yesterday afternoon, so I figured that I'd get them Monday.

I checked today to see if they had been recieved at my local post office and they are showing as out for delivery. On a Sunday!

I wonder if it has anything to do with the Christmas card and gift certificate I left for my mail carrier the other day.

[carlsonjok]

Originally Posted by carlsonjok

Here is a surprise. I've been waiting on a couple of card deliveries for about two weeks. One includes my 1960 Topps Rival All Stars, which is the first of the three Mantle cards I've gotten for the set. They both had a couple of days of dwell time at the OKC sort facility (which under normal circumstances turns packages around in a matter of hours.) They left there yesterday afternoon, so I figured that I'd get them Monday.

I checked today to see if they had been recieved at my local post office and they are showing as out for delivery. On a Sunday!

I wonder if it has anything to do with the Christmas card and gift certificate I left for my mail carrier the other day.

Well, it was fun while it lasted. I was out clearing ice storm debris out of my east pasture when I saw the mail carrier stop at my box. I finished the tree I was working on and went to box about a half hour later and it was empty. Since they are probably delivering packages today, I have to assume someone is following the carrier around and stealing packages.

And the cherry on the sundae? The report mail theft link on the USPIS website doesn't work.

[Aquarian Sports Cards]

Originally Posted by Snapolit1

I mailed a small box to NJ to Texas on December 7. Still not in tracking system. Maddening.

Lesson learned. Don't mail any cards to anyone for any reason in December...

...during a pandemic, after the postmaster tried to dismantle the system

[glynparson]

You could have just stopped at frustrated with USPS. Carriers are mostly still good people but the higher ups are suspect.

[todeen]

Originally Posted by bigfish

Paid for auction items Nov 17. Package has gone from NJ to Del to PA to CT to NH to MA and now appears to be heading back out of state.



Fed ex is still getting it done

FedEx is backed up too!

Bought an item from the Cincinnati Reds on Dec 4. On Dec 6, the Reds notified me they delivered item to FedEx pick up location. Gave me tracking. On Dec 16, Fedex finally marked the package as accepted. On Dec 17, item was scanned into facility in Illinois. It was 10 days for FedEx to pick up.

I lost a sale on ebay b/c of shipping. They asked if I could guarantee delivery by Dec 24. I said absolutely not, shipping was out of my hands. So, no sale. I guess that's better than a bad review.

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