Another disgruntled eBayer!!

[Leon]

In the last week I have had to file 2 complaints as the items described as authentic were fake. They were not expensive and the sellers had perfect, high feedback, so I took the chances.....and lost. So far I have had 3 bad transactions in the last 3 weeks and 2 of them seem to be getting rectified. The other one I am just letting go. Contrary to what someone else said, I think there is a provable, higher percentage of low valued items that have more issues than the higher valued ones. Ebay really is a mine field nowadays......be careful!!

[smtjoy]

I can say as a seller on ebay, if you do not use delivery confirmation you will get burnt, its worth its weight in gold. All it took was 2 buyers of my items 3 years ago to claim they didnt get them to see a seller has no chance on this. For a scammer this is too easy, they only have to claim they didnt get the item and they did in fact get it but there is no proof and they get the item and their money back, ouch scammers heaven. I bet they order stuff just hoping that it comes without dc to pull this scam. With dc only costing .19 online its a must on every item sent. ALWAYS get DC!

Now if you use dc the only thing the buyer can claim is its not what was advertised. I offer 100% returns so they can just return it and I will give them their money back and have never had any issues with accepting cards back (granted I sell cards that are not common so I am not worried about a buyer switching them to a lower condition one). Now if you are a seller who does not accept returns (imo bad sign on your part) then this can be used to force a return.

Insurance is for the seller, it protects you. I purchase it on nearly every item I sell over $40 and have never had an issue collecting from the USPS. It protects against the buyer claiming the item was damaged in shipment, whether it really was or not, same goes for them not recieving it. Hey lost mail does happen so it will protect you from this happening also, I had a card show up 10 months after I sent it. Always insure expensive items, I once had a package show up that had a rip in the side and the contents were lost or stolen. In that case dc does little but having insurance you will be covered.

Good luck.

[Tcards-Please]

Originally Posted by smtjoy

Now if you use dc the only thing the buyer can claim is its not what was advertised.

DC doesn't always work and there is another option than not as advertised, its "not received". I recently was a buyer and it so happened that I had two items (both with DC) supposedly delivered the same day. But the item that I received showed a delivery time 4 minutes before the one that I didn't receive. Needless to say, I had to file a non-receipt of item. There was no way to tell where the item was delivered. Feel sorry for the seller as it clearly wasn't his fault (unless he mistakenly wrote an incorrect address), but I wasn't going to eat the loss.

Not sure it would have turned out in my favor if I didn't have the other item delivered. It would have been my word against his.

r/
Frank

[smtjoy]

Frank did you file an ebay claim that said I didnt recieve the item yet dc showed I did? If so did you win or did the seller just decide to refund you anyways?

You are correct in that dc does not always work but with it combined with insurance it should and in the case you mention if the second package had it then the seller should still be able to get his money back too.

[Tcards-Please]

Originally Posted by smtjoy

Frank did you file an ebay claim that said I didnt recieve the item yet dc showed I did? If so did you win or did the seller just decide to refund you anyways?

You are correct in that dc does not always work but with it combined with insurance it should and in the case you mention if the second package had it then the seller should still be able to get his money back too.

Scott,

I really didn't track the item until it was more than 14 days. When I tracked it, it showed that it was delivered 8 days earlier (just so happened to be the same day as the item I did receive from a different seller). I emailed the seller and told him of my situation and he responded that he had proof that it was delivered and that I was out of luck. I emailed him again and provided both my delivery confirmations that clearly showed that his package was delivered 4 minutes after the other package that I did in fact receive. I awaited his response, but he never responded to my last 2 emails. I had no other option than to file with ebay which sided with me. Again, I'm not sure ebay would have made that determination with me except for the fact of the other DC.

On a side note, I didn't leave the seller negative feedback because I felt bad about his situation as he clearly mailed out a package to my city (dc only shows delivery time, date, city & state, but no street address).

r/
Frank

[DaveH]

Last week I was sending out a card in a tan padded envelope and wanted delivery confirmation and was told that I couldn't get it unless the package was at least 3/4" thick. The person even pulled out a plastic square with a 3/4" hole in it and showed me that my envelope was too thin. I told them I get thin packages all the time that they have "DC" on them and I was told that they shouldn't have been sold with DC if they weren't 3/4" thick. This person even confirmed this with her supervisor. When I asked what the thickness has to do with confirming delivery and they just said that was USPS policy. Has anyone else heard of this?? I hope this isn't encoaching on this thread too bad.

dh

[tbob]

Dave- yes one of the local post offices here is notorious for enforcing the "3/4" rule, most don't. I ended up having to shove some junk paper in to fatten it up. Incredibly stupid rule...
tbob

[ksabet]

As I myself have recently sworn Ebay off. I sold a card to a guy whot sniped it and then demanded that I remove a fee as he felt it was unfair. I refused and and offered just to relist the card but he left a negative anyways. So I did as Leon instructed and bought a cheap card of his and left a negative that he had successfully removed. UGH!

Needless to say as childish and petty as it sounds I used a friends account to leave him another negative that stuck. My wife was disappointed in me, but I was guilty of taking a little pleasure in making his life more difficult.