NonSports Forum

Net54baseball.com
Welcome to Net54baseball.com. These forums are devoted to both Pre- and Post- war baseball cards and vintage memorabilia, as well as other sports. There is a separate section for Buying, Selling and Trading - the B/S/T area!! If you write anything concerning a person or company your full name needs to be in your post or obtainable from it. . Contact the moderator at leon@net54baseball.com should you have any questions or concerns. When you click on links to eBay on this site and make a purchase, this can result in this site earning a commission. Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network. Enjoy!
Net54baseball.com
Net54baseball.com
T206s on eBay
Babe Ruth Cards on eBay
t206 Ty Cobb on eBay
Ty Cobb Cards on eBay
Lou Gehrig Cards on eBay
Baseball T201-T217 on eBay
Baseball E90-E107 on eBay
T205 Cards on eBay
Baseball Postcards on eBay
Goudey Cards on eBay
Baseball Memorabilia on eBay
Baseball Exhibit Cards on eBay
Baseball Strip Cards on eBay
Baseball Baking Cards on eBay
Sporting News Cards on eBay
Play Ball Cards on eBay
Joe DiMaggio Cards on eBay
Mickey Mantle Cards on eBay
Bowman 1951-1955 on eBay
Football Cards on eBay

Go Back   Net54baseball.com Forums > Net54baseball Postwar Sportscard Forums > Basketball / Cricket / Tennis Cards Forum

Reply
 
Thread Tools Display Modes
  #1  
Old 10-18-2021, 12:41 PM
55koufax 55koufax is offline
ja.mes na.higian
 
Join Date: Jun 2016
Posts: 180
Default Panini customer "non" service

This is unbelievable. Over a year ago I purchased several boxes of Panini Mosiac basketball. Got lucky a pulled an incredible Tyler Herro Genesis card. It was loaded with factory "blob" defects rendering it valueless. To Panini's credit, on their website, they provide for returns for defects. I figure I am in luck....hmmm? I sent them the bad card 1-2-21. One card. I followed up by attempting to contact them via phone and via their website message ctr. I did this no less than 50 times from May thru October. Every call goes to voice mail. Every voice mail msg is ignored and never returned. Same with msg ctr. - no response ever. Finally get an email the other day stating they will replace the card!

Here is the kicker. The VCP sales data from when I purchased shows 7 different PSA 10 sales ALL OVER $2,000 from 11-1-20 thru 1-31-21. The two most recent sales from June and July 2021 show the prices dropped to $700 to $800.

By the time I get the replacement card, submit it to PSA, and pay them an outrageous $100+ fee, and even assuming it comes back 10, I stand to lost $1300+ because of Panini's incompetence in every way shape or form. THEY STINK!

And they hide behind the pandemic, even though they take your $$$$ and are experiencing record sales and profits. Good job!
Reply With Quote
  #2  
Old 10-19-2021, 08:47 AM
steve B steve B is offline
Steve Birmingham
Member
 
Join Date: Sep 2009
Location: eastern Mass.
Posts: 8,087
Default

Pretty big assumption that it would get a 10.
And that PSA would have gotten it back to you right away. They had delays close to a year at one point.
Reply With Quote
  #3  
Old 10-19-2021, 09:15 AM
D. Bergin's Avatar
D. Bergin D. Bergin is offline
Dave
Member
 
Join Date: Apr 2009
Location: CT
Posts: 6,051
Default

We could probably start a thread for cards we wish we sold between October 2020 and February 2021.

Hypothetical value is besides the point, but it sucks that Panini took that long to make good on their quality control policy.

I had to return a lot of 20 Mick Schumacher F1 Topps Now cards that showed up all gauged in the upper right corners, around that same time frame.

I don't know what other peoples experiences are with Topps returns, but I had about a 6 week turnaround time, from when I sent them back, to when I got the replacements, which I was happy with.
Reply With Quote
Reply



Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
PSA changes: suspended Economy service / "sold out" memberships scooter729 Net54baseball Vintage (WWII & Older) Baseball Cards & New Member Introductions 35 10-03-2020 01:19 AM
Help with Jackie Robinson "Baker Management Service" Photo SMPEP Net54baseball Sports (Primarily) Vintage Memorabilia Forum incl. Game Used 4 01-09-2020 12:57 PM
1949 Schumacher Service Station "bonus stamp" Jason Carota Postwar Baseball Cards Forum (Pre-1980) 8 10-24-2015 07:58 PM
PSA "Customer Service?" Archive Net54baseball Vintage (WWII & Older) Baseball Cards & New Member Introductions 9 12-03-2006 10:38 AM
How reliable is the PSA/DNA "Quick Opinion" service on eBay? Archive Net54baseball Vintage (WWII & Older) Baseball Cards & New Member Introductions 14 03-18-2005 10:41 AM


All times are GMT -6. The time now is 10:48 AM.


ebay GSB