Why don't sellers of cards use their brains? Are some just lazy?

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Posted By: Bob

I know I'm not the first to bring up this subject but when you sell a card on ebay and someone sends you a polite email asking a question about the card and expressing interest, why the heck don't you answer the frigging question? As an example, I found three cards I wanted to buy with the BIN but had a question because you can't always trust the grading companies to give a PSA 4 or 5 or SGC 50 or GAI 4 or 5 and there not be any creases or wrinkles. All 3 cards were HOFers, 2 answered promptly and very cordially and I bought both cards, the third, shaqfu1, never answered either of my emails despite the fact I let him know I was very interested. He lost a sale of a $400 card, maybe two. I guess he is "big" enough to not worry about the little guy. Very discouraging, very dumb, and he goes on my list of sellers to ignore in the future. I hope no one here is this person but judging by his huge feedback transaction number, I'd guess he is a dealer only.
Sorry for the rant, I just don't get it....