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  #1  
Old 02-25-2006, 01:40 PM
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Default Could Barrons' Story Be The Last Straw For PSA?

Posted By: Bruce Dorskind





Kinda Sorta Genuine
By NEIL A. MARTIN


SOMETIMES, EVEN THE EXPERTS CAN BE FOOLED.

Take James Spence, one of the country's foremost sports-autograph experts. When a Fox-television news affiliate in Philadelphia asked him to verify the signatures on six baseballs signed by sports greats, he gave a firm thumbs-up to one apparently signed by former Phillies third-baseman Mike Schmidt. "Very, very typical of the way he would sign," he told the station's reporter. "Good speed, good letter formation, and reflects authority and spontaneity." Informed that the station's resident graphic artist had forged Schmidt's signature the day before, Spence could only reply: "He did a fine job."

That awkward episode unfolded a few years ago, when Spence headed up an autograph-authentication unit of Collectors Universe, a big player in collectibles whose stock is traded on Nasdaq (ticker: CLCT). Though Spence has since moved on, forming his own firm, the credibility of the unit, PSA/DNA, has increasingly drawn scrutiny. It is now battling two lawsuits challenging the integrity of certain authentications it made. And the company has taken an unusual flogging in the publications of two prestigious collectors' organizations.

"It's not uncommon to see a PSA/DNA [expert] 'authenticating' an autograph that is certainly not authentic," says a scathing article in the current issue of Pen and Quill, a magazine of the Universal Autograph Collectors' Club. It cited more than a dozen cases of what it called authentication foul-ups, including validation of a preprinted signature of Franklin D. Roosevelt, two Neil Armstrong forgeries and "autopen," or machine-signed, signatures of George H.W. Bush, Bill Clinton, Ronald Reagan and Bruce Springsteen.

Collectors Universe stands by its work and says the Pen and Quill article has many factual errors.

"Credibility is our biggest asset and our reputation is the core of our business," Michael Haynes, chief executive of Collectors Universe, told a group of institutional investors at a recent corporate seminar in New York.

The company's autograph unit sometimes gives the OK to rubber-stamped and machine-made signatures, says a prestigious collectors' magazine. Collectors Universe has sought to discredit the report.

Still, the lengthening list of allegations, along with the effects of an eroding collectible-coin business, could start to weigh on the shares of Collectors Universe, which has a modest market capitalization of $130 million. At 15, the stock is down from 20.60 about a year ago, in part because of disappointing coin sales, and some bears see it falling another 20% to 25%.

COLLECTORS UNIVERSE, BASED IN NEWPORT BEACH, Calif., is one of the largest players in its field. It provides services and products to dealers and collectors of coins, sports cards, stamps, autographs, sports memorabilia and more. In all, some $1.3 billion of collectibles come under its review in the course of a year, and annual revenues are running at $33 million. The stock has been publicly traded since 1999.

The PSA/DNA autograph unit, which, as its name suggests, counts DNA analysis among its tools, contributes less than 5% of revenues. But its verification services have been a model for the rest of the company, so the controversies involving the unit could have broad implications for the company's image.

The sparring began last year when William Daniels, a long-time collector and dealer of sports memorabilia in Lebanon, Ind., filed a suit against PSA/DNA and online auctioneer MastroNet. The suit, now in the discovery phase in Boone County (Indiana) Superior Court, accuses PSA/DNA of fraud in connection with verifying the authenticity of some 2,000 autographed glossy color photographs of sports figures that Daniels purchased for nearly $20,000 in a catalog auction from MastroNet in December 2004.

Each photo came with a letter of authenticity from PSA/DNA. But, Daniels claims, some 65% of the photos turned out to be damaged, tattered, torn and creased, with signatures smeared or otherwise illegible. When he asked PSA/DNA about this, he claims, he was told by one of its authenticators that the firm had never actually reviewed the photos. Instead, according to Daniels, PSA/DNA had supplied MastroNet with blank letters of authenticity, leaving it to the auctioneers to fill in the details.

"This business is based on trust and faith and PSA/DNA is supposed to be a reliable third-party verifier," Daniels said in an interview. "But how can they verify something they don't look at? "

MastroNet president Doug Allen says the claim that PSA/DNA didn't review the items is "a total fabrication." He said MastroNet records show that PSA/DNA authenticators were on the premises. He added that his firm had offered early on to reimburse Daniels if he would identify and return damaged photos, but that Daniels refused. Haynes, the Collectors Universe CEO, says his firm has no control of "the care and handling of items by the auction house or by the common carrier that may have delivered the items."

Meanwhile, Collectors Universe was sued by a former employee, William Miller, for millions of dollars for issuing more than 14,000 certificates of authenticity bearing his name that were used without his permission to verify the legitimacy of various sports memorabilia. The company essentially blames an administrative glitch.

This past November, a jury in Superior Court of California found in Miller's favor on the unauthorized use of his name, but the judge refused to rule on a damages claim, leaving it up to appeals court to settle the matter. The judge did award Miller $14,060, $1 per signature, representing Collector's Universe's profits on the autographs. Miller is appealing and asking for $750 per signature, or more than $10 million.

Senior Vice President of Finance Mike Lewis says the company "failed to adequately stop the flow" of the certificates after Miller said he no longer wanted his names on them. However, the firm believes that Miller suffered no damages and therefore there is "nothing to rectify," Lewis says.

A $10 million award would be a considerable hit for Collectors Universe, given that it earned just $4.8 million for the fiscal year ended last June. The company acknowledges that a damages award could be "material," but also points out that it has a $55 million cash cushion and no debt.

Some analysts dismiss the potential impact of the lawsuits on the company's profitability and stock price.

Dalton Chandler, who follows the company for Needham & Co., which underwrote Collectors Universe's initial public offering, maintains that the stock could top 19 in 12 months. That would leave the shares trading at lofty 30 times his estimated 2007 earnings of 65 cents a share.

That's probably an optimistic valuation for a company facing some serious business challenges. The collector coin business, which accounts for 61% of total revenues, is being hurt this year by a sharp drop in orders from a key customer, the company has acknowledged. The customer accounted for 11% of the company's coin-grading revenues. As a result, the consensus among analysts is for net earnings to fall 25% this year, to 3.56 million, or 40 cents per share.

Chandler is unfazed, saying the coin business "is in better shape than the evidence of the past few quarters suggest. We also think the company's new diamond business has the potential of meaningful growth while increasing the company's overall growth." Late last year, the company entered diamond grading through two acquisitions.

Still, Russell Hoss, an analyst at investment bank Roth Capital Partners, recently downgraded his earnings estimate for the company -- to 35 cents a share for the fiscal year ending in June from 51 cents a share -- in part because of rising costs throughout the company. Hoss kept a Neutral rating on the stock, but lowered his target price to $11.50 from $14. That would be a drop of more than 25% from the current levels.

THE RECENT ARTICLES IN THE TWO collectors' magazines have only added to the questions about the company. The bi-monthly Pen and Quill, put out by the oldest autograph collectors' club in the world, has published what amounts to a five-page indictment of PSA/DNA's authentication process, entitled "Who's Watching the Watchmen."

"It has become apparent that PSA/DNA has some weakness in authenticating autographs outside the sports field -- as well as some glaring oversights from within the sports area," writes author Steve Zarelli, a member of the collectors club. "It's not uncommon to see a PSA/DNA [expert] 'authenticating' an autograph that is certainly not authentic."

The Bottom Line:
The stock, which has fallen 26% from its 52-week high, could drop another 25% amid questions of credibility, the loss of a big coin customer and high costs in a diamond business.

Zarelli told of a collector who successfully bid for a game-used bat belonging to Ernie Banks, complete with a certificate of authentication from PSA/DNA. "What autograph?" Zarelli writes, "The bat isn't signed by anyone." Similarly, a "signed" Mark McGwire baseball card, authenticated and graded by PSA/DNA, turned out to be a rubber-stamped signature rather than hand-written, he writes.

In keeping with the club's policies, a draft of the article was sent to Joe Orlando, president of PSA/DNA, for review before publication. But according to club president Michael Hecht, a Pasadena, Calif.-based Smith Barney stock broker by trade and longtime autograph collector by avocation, Orlando provided only a general response. "He sent me an e-mail saying they didn't believe what we wrote was true but to go ahead and publish it and be damned," Hecht says.

"Some dealers said it was finally about time that someone said what we wrote," Hecht added.

Lewis of Collectors Universe said Orlando told the club the article was "filled with factual errors and opinions stated as fact." The company declined to discuss the supposed errors in detail, either for Penn and Quill or for Barron's.

Shortly after the Pen and Quill article came out, another collectors organization weighed in. The Manuscript Society, an elite New York-based organization of collectors of historical documents and manuscripts, reported on the Miller case in its Manuscript Society News, quoting Miller as saying Collectors Universe used him "as a pawn to deceive or even defraud the public. For the rest of my life, I will live with the uncomfortable feeling that at anytime I might be held responsible for someone who authenticated an autograph I never looked at."

The controversy surrounding Collectors Universe hasn't received much attention beyond the narrow audience for Pen and Quill and the Manuscript Society News. But that could change soon. Says Ken Lawrence, a stamp expert with the nonprofit American Philatelic Society's expertizing service and a member of the organizations that published both articles, "For both these groups to be warning their members about Collectors Universe at the same time is very unusual and very serious."

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Old 02-25-2006, 02:24 PM
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Default Could Barrons' Story Be The Last Straw For PSA?

Posted By: barrysloate

It won't be the last straw, but their straws are a bit frayed for sure.

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  #3  
Old 02-25-2006, 02:31 PM
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Default Could Barrons' Story Be The Last Straw For PSA?

Posted By: Craig

Does this mean you are no longer looking for psa 8's and 9's of the cards on your wantlist?

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Old 02-25-2006, 02:42 PM
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Default Could Barrons' Story Be The Last Straw For PSA?

Posted By: Mark Holt

PSA has a last straw once a quarter. News items like this don't help their stock price or investors but they are too dominant within the card hobby to disappear.

I wonder if Hall & Orlando have regrets about getting into the autograph authentication (sp?) business. Or Upper Deck for that matter also.

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  #5  
Old 02-25-2006, 03:07 PM
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Default Could Barrons' Story Be The Last Straw For PSA?

Posted By: Bruce Dorskind


Craig

Happy to buy all the PSA 8 and PSA 9 E-cards you want to sell me,

Please send list tonight

Bruce

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  #6  
Old 02-25-2006, 03:12 PM
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Default Could Barrons' Story Be The Last Straw For PSA?

Posted By: martin dalziel


I have no horse in this race, but a couple of things about the article.

Spence is no longer an employee. Orlando should have pointed that out.

The quote about the Ernie Banks game used bat seems out of context, or at minimum, lacking a pertinent pice of information - PSA/DNA authenticates and grades game-used bats, as well as autographs - unless the authentication was for an autograph, it would stand to reason that an autograph would not exist.

From an investment perspective PSA/DNA (this one really is a security) has always seemed appealling to me, but the timing has never been quite right, thus i've never moved any money there. After the Barron's article does its damage, along with whatever other media play this garners, the time might be just be right.

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Old 02-25-2006, 03:40 PM
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Default Could Barrons' Story Be The Last Straw For PSA?

Posted By: davidcycleback

"Each photo came with a letter of authenticity from PSA/DNA"

Each photo didn't came with an individual LOA (there were thousands of photos in the lot), the lot came with a single LOA.

I beleive the winning bidder's complaint was not about the authenticity of the signatures but the condition of the photos and signatures. For that lot MastroNet hired PSA/DNA only to provide an authenticity letter for the signatures and not to give a condition grade. The Barrons writer must be ignorant about the hobby if he thinks PSA grades a group lot of cards or photos by by printing out a LOA. If you want a set of 1957 Topps graded by PSA you have to get each and every card into a holder. As baseball card collectors know, authenticity and condition are different things. This difference is perfectly exemplified when two customers each mail in an autographed baseball card to PSA, and one asks for signature authentication plus a 1-10 grade on the holder while the other asks for the 'authentic' label only with no 1-10 grade. Barron's or others blaming PSA/DNA for condition problems in the MastroNet lot is like a home owner blaming the roofer for bad plumbing.

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Old 02-25-2006, 03:57 PM
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Default Could Barrons' Story Be The Last Straw For PSA?

Posted By: jay behrens

In todays world, journalistic integrity is almost nonexistant. It's all about cranking out a sensational story, the accuracy of the story be damned.

Jay

I've just reached Upper Lower Class. I am now officially a babe magnet for poor chicks.

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Old 02-25-2006, 06:49 PM
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Default Could Barrons' Story Be The Last Straw For PSA?

Posted By: Richard Simon

In regard to the portion of the Barron's story about the Ernie Banks bat:

Let me let collector Jim Caravello tell his story as he wrote it to me:
"I recently won the Ernie Banks Game Used bat in the American Memorabilia Auction from the 50's. The bat I purchased is unsigned - the way I like my gamers. Its an incredible piece of wood and I couldn't have been happier in winning the auction. It had a COA from Taube and Malta, game used examiners. Then I received a letter from American Memorabilia with another COA on the bat - this one from PSA / DNA authenticating the autograph on my Ernie Banks bat!! What autograph! I pulled the bat down from my rack again - there is no auto - I checked the Auction Catalog again and it didn't mention that it was autographed. The bat has no auto, yet I have a full COA from PSA / DNA on the autograph on the bat!!! What a Joke!! I guess if I sign the bat, the auto is real?!?"

The bat came from an American Memorabilia auction
The COA for the "autograph" on this bat is on my autograph news web page.
www.richardsimonsports.com/hofauto2.htm
--
The Mark McGwire rubber stamp "authenticated autograph" card is also illustrated.
--
I refuse to engage in a battle of wits with an unarmed opponent.
Unknown author
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We made a promise. We swore we'd always remember.
No retreat baby, no surrender.
The Boss

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Old 02-26-2006, 12:42 PM
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Default Could Barrons' Story Be The Last Straw For PSA?

Posted By: davidcycleback

I think most, perhaps even PSA, would agree that their mistakes happen because the company is into volume-- number and speed of cards graded and number of autographs certified.

I'm not an autograph expert, but I'm familiar with cards. If you want my opinion, PSA does make mistakes, including some elementary ones sometimes, but is an overall good service to the hobby. Collectors should be using a PSA, SGC or GAI as an independant and educated second opinion, and use it as a suppliment not a replacement of the collector's knowledge and the knowledge of collecting friends.

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Old 02-26-2006, 07:19 PM
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Default Could Barrons' Story Be The Last Straw For PSA?

Posted By: Rick

Great post David.

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Old 02-27-2006, 04:31 AM
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Default Could Barrons' Story Be The Last Straw For PSA?

Posted By: rp60

PSA MUST regret getting into the business of autographs..REAL bad move.

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Old 02-27-2006, 05:41 AM
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Default Could Barrons' Story Be The Last Straw For PSA?

Posted By: Richard Simon

The first PSA authentication team consisted of Jim Stinson, Ron Gordon, JImmy Spence and myself.
I can certainly state with 100% knowledge, that speed was of primary concern to our manager. Get the work done was the creed.
We refused to speed up and it created more than a little friction.
--

I refuse to engage in a battle of wits with an unarmed opponent.
Unknown author
--
We made a promise. We swore we'd always remember.
No retreat baby, no surrender.
The Boss

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