PayPal: another reason for sellers not to use it

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09-30-2005, 03:30 PM

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PayPal: another reason for sellers not to use it

Posted By: jay behrens

Just got hammered by PayPal. I shipped and item to a buyer who did not purchase insurance. The package wwas damaged by the post office and the buyer demanded that I refund his money even though he didn't get insurance. He filed a claim thru PayPal saying that we did not selling the item described. PayPal claims to have conducted an investigation but I was never contacted by them to find out my side of the story. They went ahead and refunded his money.

If this is standard PayPal practice, why in the world would any seller in their right mind ever take PayPal? The buyer no longer needs to pay for shippping insurance, they can just file a claim with PayPal.

PayPal's investigation is total joke. There was none.

Jay

My place is full of valuable, worthless junk.

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