USPS - Slow, and seems to be getting worse

[Republicaninmass]

Originally Posted by Butch7999

Perhaps you've misidentified the gunman...

Maybe he was on the grassy knoll

[notfast]

Originally Posted by notfast

I feel your pain. I have a priority package from Heritage that has been in the void since Aug 5. Frustrating

Update:

File missing mail claim Aug 13 in the morning after not seeing any update for priority package since arrival in Coppell TX on Aug 5.

8hrs later it is scanned in to hub in Maryland.
Next day item is delivered

Sooooo file missing mail claim if something is MIA...can’t hurt.

[IndyDave]

Originally Posted by IndyDave

Here you go.

A single card from Greg Morris cards

Shipped first class sure in the small bubble envelope they typically use

Stuck on LA since July 15.

Update - card arrived in suburban Indianapolis on August 14.

Two days after Greg Morris Cards refunded me on the basis that the package was lost.

Working with GMC to get them paid for the card. They were very helpful throughout, just not much they can do given the current state of USPS.

[Fballguy]

How do you re-pay someone on ebay after they've refunded you? I was in a similar situation (Item was lost then appeared at my door a couple weeks later) a couple months ago and couldn't figure it out so I stealthily sent them my email address and we completed the payment via F&F. Would've done it the "correct" way if they made it a little more easy to figure out.

[IndyDave]

Originally Posted by Fballguy

How do you re-pay someone on ebay after they've refunded you? I was in a similar situation (Item was lost then appeared at my door a couple weeks later) a couple months ago and couldn't figure it out so I stealthily sent them my email address and we completed the payment via F&F. Would've done it the "correct" way if they made it a little more easy to figure out.

They asked me to send them payment through PayPal to their account.

[thecatspajamas]

Originally Posted by Fballguy

How do you re-pay someone on ebay after they've refunded you? I was in a similar situation (Item was lost then appeared at my door a couple weeks later) a couple months ago and couldn't figure it out so I stealthily sent them my email address and we completed the payment via F&F. Would've done it the "correct" way if they made it a little more easy to figure out.

There's not a way to initiate repayment through eBay that I know of. There is a way to appeal a case ruled in the buyer's favor by eBay on a severely delayed package if you later have tracking info that shows it as delivered. In that case though, I suspect eBay would cover the sale amount themselves in most cases rather than going after the buyer for payment a second time. Or simply deny the appeal. I did find out the hard way recently that if you voluntarily refund a buyer on a delayed package rather than waiting on eBay to force the refund, there is no way to appeal your own decision to voluntarily send a refund, even if the package finally turns up.

So unless you're in that situation where eBay ruled against you, reaching out to the seller to resolve it directly as you did is really the only way. And if you're the seller reaching out to the buyer, just hope that they are reasonable.

[71buc]

I purchased a game used bat on ebay. Per the tracking number it was to have arrived last Saturday. The seller shipped it from SCHAUMBURG IL on August 12th. Today it arrived in Elk Grove Village IL. It has taken 9 days to travel travel 170 miles. I paid $17.00 for shipping. I understand that a small parcel may fall through the cracks but a baseball bat is not even remotely in the same catagory.

[honus94566]

Originally Posted by 71buc

I purchased a game used bat on ebay. Per the tracking number it was to have arrived last Saturday. The seller shipped it from SCHAUMBURG IL on August 12th. Today it arrived in Elk Grove Village IL. It has taken 9 days to travel travel 170 miles. I paid $17.00 for shipping. I understand that a small parcel may fall through the cracks but a baseball bat is not even remotely in the same catagory.

You don't understand USPS then. Whether it's a small letter, or a bat, they can and do routinely misplace/misroute packages, and the probelm is getting much worse. You paid 17.00 for shipping? Be glad the parcel isn't lost, and is still scanning/moving. That's more than many others are getting.

[cannonballsun]

Maybe it's just me, and maybe I've just been lucky, but it seems the Postal Service has been much better the last couple of weeks. First Class and Priority have been arriving in 2 to 3 days, as it used to.
When the Post Office does well, we should acknowledge it, because we will definitely moan when it doesn't.

[buymycards]

Originally Posted by insidethewrapper

Sent a check to pay for my credit card and it never arrived. I talked with the credit card company and they waived the late payment fees and interest fees. Now I have to stop payment on the check which was sent 6 weeks ago, this will cost me $ 28.

When I was with the PO, one of our biggest problems was checks that were sent to credit card companies. These companies receive 10's of thousands of checks every day, and they seem to have problems handling the volume of letters and checks. We had constant complaints about credit card companies, even with payments that were sent by Certified Mail and required a signature. The companies would receive the letters but it would be several days before they processed them.

I think they are doing this on purpose so they can make more money on interest and late fees.

[TUM301]

Originally Posted by cannonballsun

Maybe it's just me, and maybe I've just been lucky, but it seems the Postal Service has been much better the last couple of weeks. First Class and Priority have been arriving in 2 to 3 days, as it used to.
When the Post Office does well, we should acknowledge it, because we will definitely moan when it doesn't.

Don`t want to jinx myself but same here. For the last 2 months every package sent or mailed to me has been on time or EARLY. My mail service has never been better, hope it stays that way.

[steve B]

Originally Posted by buymycards

When I was with the PO, one of our biggest problems was checks that were sent to credit card companies. These companies receive 10's of thousands of checks every day, and they seem to have problems handling the volume of letters and checks. We had constant complaints about credit card companies, even with payments that were sent by Certified Mail and required a signature. The companies would receive the letters but it would be several days before they processed them.

I think they are doing this on purpose so they can make more money on interest and late fees.

My favorite from when I was doing Ebay was a guy who bought something and after about a month asked where it was.
His check had never arrived, and I'd pretty much just written it off as a non payer. But couldn't be bothered to report it for a sale that was probably around $5.
He said he'd send out a second check, and if the other one showed up in the meantime I'd send it back with the card.
New check somehow arrives! In a reused Utility company reply envelope, complete with pre-printed address barcode.
I told him that was probably why the other one didn't get to me explaining about the barcode... and that he might want to check with the power company.
Sure enough they had received it weeks before and were eventually going to call him for an explanation.

[whiteymet]

I've had an insured package I sent ( value of $1000 ) missing with no tracking info since August 17th!!

Spoke to the local Postmaster twice where it was out for delivery then supposedly forwarded to a different address. Crickets since.

Just got the below notice I have no idea if they are doing the things mentioned or I have to.

They say things like "the next step we could do" and
"An online inquiry can be submitted"

So did they do the next step or submit an inquiry?? I have no clue after reading the email. See:


Subject line: Your USPS Service Request #14582648 Has Been Resolved! ( has it???) my words

Dear Fred M,



This is in response to your inquiry regarding the delivery of a package. Please accept our sincere apology for any inconvenience this matter may have caused you.



The Postal Service is aware of the frustration and disappointment caused when we do not live up to our commitment of safe and reliable mail service.


I have emailed the post office of the forwarding address. They did not recall seeing the package, but are on the lookout for it.

Alternately, the next step we could do would be a mail recovery search. When mail items are found during our processing operations, they are collected in the "loose‑in‑the‑mail" section of the Post Office. The item(s) are held for seven (7) days pending a match with a sender or an addressee. However, at times no match occurs. Sometimes an item will find its way to the Mail Recover Center (MRC) in Atlanta, GA. Items of value will be held at the in MRC for 90 days.

An online inquiry can be submitted on your behalf for letters, flats, or parcels containing important original documents or items valued at $25 or more. Once an electronic Search Form is completed, it goes directly to the MRC Inventory database in Atlanta, GA at 12:01 a.m., where the system will begin searching the Mail Recovery Center Search and Inventory System for a match. If a match is found immediately, the system will alert the MRC staff and notify you via email or letter. The mail piece will be returned or forwarded as requested.

If an immediate match is not found, the Search and Inventory System will continue to look for the item until a match is made or the retention period expires. The system will also send periodic notifications of the status of the search. If the system is unable to match the search, final notification will be sent to you.



Thank you for the opportunity to address this matter with you. If you have any questions, please contact me.





Sincerely,

Gary

Supv Customer Services

[Tao_Moko]

Heads up,.......UPS Surepost is anything but "sure" right now due to the USPS debacle. Smaller values can be tracked, but not insured so it's risky.

[cannonballsun]

Originally Posted by whiteymet

I've had an insured package I sent ( value of $1000 ) missing with no tracking info since August 17th!!

Spoke to the local Postmaster twice where it was out for delivery then supposedly forwarded to a different address. Crickets since.

Just got the below notice I have no idea if they are doing the things mentioned or I have to.

They say things like "the next step we could do" and
"An online inquiry can be submitted"

So did they do the next step or submit an inquiry?? I have no clue after reading the email. See:


Subject line: Your USPS Service Request #14582648 Has Been Resolved! ( has it???) my words

Dear Fred M,



This is in response to your inquiry regarding the delivery of a package. Please accept our sincere apology for any inconvenience this matter may have caused you.



The Postal Service is aware of the frustration and disappointment caused when we do not live up to our commitment of safe and reliable mail service.


I have emailed the post office of the forwarding address. They did not recall seeing the package, but are on the lookout for it.

Alternately, the next step we could do would be a mail recovery search. When mail items are found during our processing operations, they are collected in the "loose‑in‑the‑mail" section of the Post Office. The item(s) are held for seven (7) days pending a match with a sender or an addressee. However, at times no match occurs. Sometimes an item will find its way to the Mail Recover Center (MRC) in Atlanta, GA. Items of value will be held at the in MRC for 90 days.

An online inquiry can be submitted on your behalf for letters, flats, or parcels containing important original documents or items valued at $25 or more. Once an electronic Search Form is completed, it goes directly to the MRC Inventory database in Atlanta, GA at 12:01 a.m., where the system will begin searching the Mail Recovery Center Search and Inventory System for a match. If a match is found immediately, the system will alert the MRC staff and notify you via email or letter. The mail piece will be returned or forwarded as requested.

If an immediate match is not found, the Search and Inventory System will continue to look for the item until a match is made or the retention period expires. The system will also send periodic notifications of the status of the search. If the system is unable to match the search, final notification will be sent to you.



Thank you for the opportunity to address this matter with you. If you have any questions, please contact me.





Sincerely,

Gary

Supv Customer Services

Hope your package shows up, Fred. A hit of $1000 would be hard to take.

[jayshum]

Lately, I have had both good and bad experiences with USPS. A card I won on eBay 2 weeks ago took 8 days to arrive in NJ from Florida, and for 4 days, all the tracking said was "In transit". However, I just sent something priority mail from NJ to WA. I dropped it off at the post office on Thursday just before 5:00 PM, and it was delivered in WA around 10:00 AM on Saturday which I couldn't believe.

[NATCARD]

After reading many of these threads I had to post the tracking for this package. I know it is long but so was the trip. July 28 - Oct 5 In a black hole somewhere. Thanks, Jeff W


DELIVERED, IN/AT MAILBOX

October 6, 2020 - 3:15 PM

MEMPHIS, TN 38120



OUT FOR DELIVERY

October 6, 2020 - 7:49 AM

MEMPHIS, TN 38120



ARRIVED AT POST OFFICE

October 6, 2020 - 7:38 AM

MEMPHIS, TN 38119



ARRIVED AT USPS FACILITY

October 6, 2020 - 7:04 AM

MEMPHIS, TN 38119



DEPARTED USPS REGIONAL FACILITY

October 6, 2020 - 6:26 AM

MEMPHIS TN DISTRIBUTION CENTER



ARRIVED AT USPS FACILITY

October 6, 2020 - 6:00 AM

MEMPHIS, TN 38106



DEPARTED USPS REGIONAL FACILITY

October 6, 2020 - 2:30 AM

MEMPHIS TN NETWORK DISTRIBUTION CENTER



ARRIVED AT USPS REGIONAL DESTINATION FACILITY

October 5, 2020 - 11:11 AM

MEMPHIS TN NETWORK DISTRIBUTION CENTER



IN TRANSIT TO NEXT FACILITY

July 28, 2020 - 12:00 AM




ARRIVED AT USPS REGIONAL FACILITY

July 24, 2020 - 5:10 AM

JERSEY CITY NJ NETWORK DISTRIBUTION CENTER



DEPARTED USPS REGIONAL FACILITY

July 24, 2020 - 2:09 AM

SPRINGFIELD MA NETWORK DISTRIBUTION CENTER



DEPARTED USPS REGIONAL FACILITY

July 24, 2020 - 12:55 AM

SHREWSBURY MA DISTRIBUTION CENTER



ARRIVED AT USPS REGIONAL ORIGIN FACILITY

July 23, 2020 - 8:07 PM

SHREWSBURY MA DISTRIBUTION CENTER



USPS IN POSSESSION OF ITEM

July 23, 2020 - 5:06 PM

NORTHBOROUGH, MA 01532



PRE-SHIPMENT INFO SENT TO USPS, USPS AWAITING ITEM

July 23, 2020 - 12:00 AM




PRINTED

July 23, 2020 - 4:22 PM

01532

[DHogan]

I have a card trade with someone on a different site. I gave him my address which is right near Boston. His post branch told him he that needed a second address to send it to. The 2nd address I gave him didn't work either. I asked him to try a different post office and send it to my parents house at a 3rd address. We'll see.

[jchcollins]

Since the beginning of COVID in late March or so, I have seen a slight decline in the speed with which regular First Class packages get delivered. Priority seems to be ok / fast - with some of the packages I send out still arriving before their due dates. Normally First Class from the northeast (NY, PA, MA, etc). coming to me here in NC can be counted on to be either on-time or early - but this has not really been true since the pandemic. I had a Juan Marichal RC from PA disappear for a week, only to show back up on tracking like 4 days after it was supposed to be delivered.

[notfast]

I’ve only been shipping Priority Express over the last few months.

$25ish cost...1-2 day service pretty much anywhere in the US. Had no issues with arrival times.

[Jcosta19]

Interesting story on USPS false scanning practices.

https://www.washingtonpost.com/dc-md....co/TkjDOuCaMU

Sent from my SM-G960U using Tapatalk

[prestigecollectibles]

A few years ago I sent an overnight express to a friend in California. It was guaranteed by 12 noon. I was on the phone with him at 12:20 when the driver gave it to him. I checked the tracking and it showed delivered at 11:59am.

Originally Posted by Jcosta19

Interesting story on USPS false scanning practices.

https://www.washingtonpost.com/dc-md....co/TkjDOuCaMU

Sent from my SM-G960U using Tapatalk