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#1
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SGC website question
Posted By: rob
Hey guys, |
#2
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SGC website question
Posted By: Joe_G.
SGC has been this way for years. The submission status and population reports require a login & password. To see your submission status, you'll need your login & password while I supose you could use anyones login & password to see population reports. |
#3
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SGC website question
Posted By: rob
Joe, |
#4
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SGC website question
Posted By: Steve M.
Rob: |
#5
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SGC website question
Posted By: al davis
same thing happened to me. when i called sgc, they didn't seem to care. they implied that i didn't know how to navigate their website. not very helpful. |
#6
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SGC website question
Posted By: S Gross
I also called cust serv. They said it's a site issue that should be fixed later on, when later on is, I don't know. |
#7
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SGC website question
Posted By: Rob Dewolf
Just wondering whether anyone has anything new to report on this issue? I'm still getting the pop-up sign-in box, and when I enter the user name and password that previously let me track a submission, I'm denied access. Because my previous two inquiries to SGC's "customer service" pretty much netted nothing but frustration, I thought I'd have better luck here. |
#8
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SGC website question
Posted By: barrysloate
I think if you can find a way to get rid of that pop-up, you will be able to get right in. It happened to me too a while ago and I figured it out, I just forget how I did it. |
#9
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SGC website question
Posted By: leon
Sometimes you can hit the ctrl and shift keys at the same time and it will disable pop ups and allow access to whatever you are doing....not sure about the site issue... |
#10
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SGC website question
Posted By: Steve M.
Fortunately I don't have any pending submissions but plan one soon, an express, ten business day turnaround. That being said I won't have to check for at least 30 days thereafter. |
#11
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SGC website question
Posted By: T206Collector
You might try contacting Michael Goldberg at SGC. He has been quite responsive to my issues when they have arisen. |
#12
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SGC website question
Posted By: fessgreg
unfortunately the sgc website still has problems. signed greg |
#13
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SGC website question
Posted By: Rob Dewolf
Take solace in the fact that SGC's "IT people are working diligently." |
#14
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SGC website question
Posted By: Bob
Yes, SGC is still having problems. I too am getting this weird pop up box which I never saw before. Before you always had a normal login box which popped up and allowed you to see where your submission was. Now you get a squirrely pop up box which requires an id and password which aren't the same as the one you logged in with just 3 weeks ago. Weird..... |
#15
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SGC website question
Posted By: quan
just had to request a submission kit by mail since the online submission printout is messed up...but i'd rather them spend the time undergrading my cards than fixing the site anyways. |
#16
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SGC website question
Posted By: Jim Rivera
I dropped a submission at the reading show 3/3 -10 day service -received the cards back on 3/22. Had the same problem with the site so I called and got my grades. One of the cards was a different grade than what I was told on the phone -an honest mistake but might not have happened if the site was up. |
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