CARD FOUND! USPS Priority Mail Express Delay – Seeking Advice

[asoriano]

8/28 Update: After nearly two months of silence, the package was finally scanned in and delivered to the buyer today (8/28). It had seemingly vanished after reaching the Columbus, OH distribution center on July 3, only to reappear in Phoenix, AZ unexpectedly on August 26. A frustrating wait, but thankfully it arrived safely.

Dear Net54 Community,

After more than 15 years of smooth and positive transactions here, I’ve run into an unusual situation and would appreciate your advice.

On the evening of July 2, I finalized the sale of a T205 Ty Cobb PSA 2 card to a fellow Net54 member. I shipped it the next morning, July 3, via USPS Priority Mail Express—a service I’ve always trusted.

This time, however, the tracking hasn’t updated since the evening of July 3, when the package reached the Columbus, OH distribution center.

In my past experience, even when there were delays, Priority Mail Express shipments were never more than a day or two late—certainly not over a week. I spoke with the local Postmaster on Monday, who said she would reach out to the distribution center and follow up with me. Unfortunately, I haven’t heard anything since.

I submitted a Missing Mail Search request on Monday (7/14) and enabled tracking notifications—steps that friends have found helpful in similar situations.

At what point would you recommend filing an insurance claim with USPS? I’d really appreciate hearing from anyone who’s experienced a similar delay or has advice on how best to escalate this.