O/T Topps quality issue - what to do?

[kailes2872]

Originally Posted by KingFisk

Were the missing cards from series 2? I just ripped a case and can send you some of what you're missing for free.

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Carl,
It was kinda strange. All of the missing cards were from series 2 - but the duplicates were in both series 1 and series 2.

As an update, I never heard back from Topps, but I think I got resolution. My company has a big sponsorship contract with MLB. We do a big deal at the all-star game and my daughter was actually on the field shagging flies during the All Star game in Cleveland last year.

I spoke to the person in our company who runs the MLB contract and she made a phone call (since MLBshop is an arm of their organization). They are sending me a new one and I am sending the old one back. I'm pretty sure that they will put it in a reclamation pile and receive credit from Topps, so all's well that end's well. I still wish that I would have heard back from Topps as it was obvious that it was their error.

I do appreciate the help and feedback. egbeachley's comments hit me right square between the eyes because I know that I have been doing this for me for a few years now - but I always wished that my dad bought me the sets growing up, so I guess I am living vicariously through the boys. Perhaps this was enough of a pain point for it to be the final year.