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[Kidnapped18]

Just got off phone with REA
System is down for everyone even them
They plan on sending email with closing procedures once up

Hope this helps

[jayshum]

Originally Posted by Kidnapped18

Just got off phone with REA
System is down for everyone even them
They plan on sending email with closing procedures once up

Hope this helps

Did they have any idea when they expected it to be back up?

[Kidnapped18]

Originally Posted by jayshum

Did they have any idea when they expected it to be back up?

No idea said they were working on it and to check email

I'm watching a movie so I will be up for a bit since tomorrow is a State holiday...Confederate Memorial Day (Yes Alabama still recognizes this as a holiday...go figure)

I will check email once movie is over

[jayshum]

Just got this in an email:

There have been reports of intermittent access issues to the site. We are aware of these issues and are working to resolve them rapidly. The auction will be extended for the amount of down time. Lots will temporarily display as closed. They will be reopened once resolved.

Please stay tuned to your email for updates.

[babraham]

Originally Posted by jayshum

Just got this in an email:

There have been reports of intermittent access issues to the site. We are aware of these issues and are working to resolve them rapidly. The auction will be extended for the amount of down time. Lots will temporarily display as closed. They will be reopened once resolved.

Please stay tuned to your email for updates.

Ok just got that too.

[babraham]

Now I got back on but all the lots (at least the ones I was bidding on) show as closed now. I got sniped on one too right before the outage.

[Kidnapped18]

Yes back on REA site...all lots closed

[Webster]

They sent a message saying that bidding would reopen shortly. (Bit that all lots would appear “closed” temporarily.

[darwinbulldog]

All the closed notices for the individual lots indicate the auction ended at 12:29 A.M. Perhaps that's when it will re-open for bidding with the 10-minute clock.

[Kaneen]

There's got to be a better way to close these auctions...basically, the auction doesn't really even start until midnight...and then everyone who's serious about winning is gonna wait until about 3 minutes left in the "10 minute window" to all place bids at the same time. Who couldn't have seen the site crash at 12:07 coming?

[jayshum]

Originally Posted by Kaneen

There's got to be a better way to close these auctions...basically, the auction doesn't really even start until midnight...and then everyone who's serious about winning is gonna wait until about 3 minutes left in the "10 minute window" to all place bids at the same time. Who couldn't have seen the site crash at 12:07 coming?

Their auctions have always worked this way and I don't remember them having any problems like this before tonight.

[ThomasL]

show as "open" now for me

[edjs]

And, open.

[glchen]

Originally Posted by Kaneen

There's got to be a better way to close these auctions...basically, the auction doesn't really even start until midnight...and then everyone who's serious about winning is gonna wait until about 3 minutes left in the "10 minute window" to all place bids at the same time. Who couldn't have seen the site crash at 12:07 coming?

REA should just follow the Heritage approach. Divide the auction into 2 or 3 days, which will reduce the number of bidders each day. Start the extended bidding at 11pm EST and use the 30 minute clock instead of 10 minutes. With the 10 minute clock, everyone is rushing to get their bids in, right at midnight EST because they are afraid their time will run out, and then they are constantly refreshing their bids. The 30 minute rule puts less pressure on this.

[wondo]

Originally Posted by Kidnapped18

Just got off phone with REA
System is down for everyone even them
They plan on sending email with closing procedures once up

Hope this helps

Thank you

[RCMcKenzie]

Originally Posted by Kidnapped18

Just got off phone with REA
System is down for everyone even them
They plan on sending email with closing procedures once up

I have to go to bed, gang. It was fun, with the build-up and all. See you guys next time.

[ejharrington]

I hope REA considers moving their auctions to Saturday night. Staying up this late to start the workweek is tough enough as it is before technical problems.

[Mark17]

Originally Posted by RCMcKenzie

I have to go to bed, gang. It was fun, with the build-up and all. See you guys next time.

Oh, don't worry. They'll push the closing to tomorrow and squeeze more bids out of everyone.

These outages benefit the AH and consigners.

[Casey2296]

Can someone post the new bidding instructions here when they come out? I don’t have access to email right now, thank you.

[jayshum]

I just got back into the auction. Anyone else?

[Casey2296]

Originally Posted by jayshum

I just got back into the auction. Anyone else?

I’m in but everything is closed

[nolemmings]

Originally Posted by Casey2296

I’m in but everything is closed

Which is what the email said would be the case.

Good thing they went 17 days and provided 50 or so status emails when they had to know, as has been the case for years, that bidding takes off at the end no matter when you set it. Way to be prepared for the stretch run.

[molenick]

I am back on but all lots are displaying as Sold so I don't think bidding has resumed yet.

[RCMcKenzie]

looks like it all ended while I was joking around on here. Good luck, y'all.

[edjs]

Hmm. Back in, but the 10 minute clock closed.