Mhcc brian drent rude condescending irresponsible and just unkind human being

[fkm_bky]

100% agree with Al and LOTG. I've only ever had fantastic results when working with them/him.

As for Brian and Mile High? I'm won't bother ever looking at another of their auctions again, regardless if he comes on the board and tries to defend himself. I work in a customer service based industry and his demeanor, arrogance and lack of tact has no place in business.

PLENTY of other AH's to bid at.

Thanks for sharing Andy, and happy to hear your cards are en route.

Bill

Originally Posted by AndyG

Agree about LOTG and Al. He’s the best. I actually did post a thread on FB yesterday praising Al and LOTG, coincidentally enough!

An update to the fiasco is the later in the evening yesterday I got an automated email with tracking of my package and then a human emailed me giving me my tracking number (so two emails). So clearly they found the money.

[AndyG]

Originally Posted by fkm_bky

100% agree with Al and LOTG. I've only ever had fantastic results when working with them/him.

As for Brian and Mile High? I'm won't bother ever looking at another of their auctions again, regardless if he comes on the board and tries to defend himself. I work in a customer service based industry and his demeanor, arrogance and lack of tact has no place in business.

PLENTY of other AH's to bid at.

Thanks for sharing Andy, and happy to hear your cards are en route.

Bill

For sure. Same here. I always treat customers and suppliers with respect, regardless of size.

[LEHR]

I hope they find the wire and the OP gets his cards soon.
Aside from that, MHCC still gets quality consignments and I'm sure will continue to do so in the future. With that being said, Brian Drent really has nothing to gain by posting here and defending himself as someone suggested he do; so I'd be shocked if he did.

[BobC]

Originally Posted by LEHR

I hope they find the wire and the OP gets his cards soon.
Aside from that, MHCC still gets quality consignments and I'm sure will continue to do so in the future. With that being said, Brian Drent really has nothing to gain by posting here and defending himself as someone suggested he do; so I'd be shocked if he did.

Paul,

You must have missed Andy's post #27 where he mentions how he ended up finally getting an email with the tracking number for his cards. So apparently the AH did find the wire money he had sent them, and has now forwarded his cards. But sadly, no follow-up apology it seems came his way from the party at the AH he originally spoke with about his winnings.

[LEHR]

Originally Posted by BobC

Paul,

You must have missed Andy's post #27 where he mentions how he ended up finally getting an email with the tracking number for his cards. So apparently the AH did find the wire money he had sent them, and has now forwarded his cards. But sadly, no follow-up apology it seems came his way from the party at the AH he originally spoke with about his winnings.

My internet was in and out last night and it looks like I missed several posts between what I read and when I posted. Glad the cards got shipped.

[BobC]

Originally Posted by LEHR

My internet was in and out last night and it looks like I missed several posts between what I read and when I posted. Glad the cards got shipped.

As was I. Happy New Year!

[Peter_Spaeth]

Originally Posted by LEHR

I hope they find the wire and the OP gets his cards soon.
Aside from that, MHCC still gets quality consignments and I'm sure will continue to do so in the future. With that being said, Brian Drent really has nothing to gain by posting here and defending himself as someone suggested he do; so I'd be shocked if he did.

Not a chance, not his style.

[ccre]

I'm not surprised to hear this about Brian. I had 2 back to back bad experiences with him after recent auctions. And very similar scenarios to what you explained. I sure hope you get this worked out. David Wilson

[autograf]

I saw this on Tobacco Row and my only comment is I have no idea how you can 'miss' a wire if you are actually paying attention to your business. When one of my auctions is done, I take payment via PP, Zelle, Wire, Check, MO, etc. I'm hawking the account hourly to see what has come in and what needs to go out. I realize my auction is a pittance of MHCC but I have notifications set up to send me texts when a wire or Zelle comes in and they are 100% accurate. Sounds like the cards are on the way and it's in the carrier's hands now. Hopefully there's no issues there......

[glynparson]

I have had nothing but excellent experiences in my dealings with Brian. In fact maybe 5-6 years ago, on Christmas Day, a customer of mine let me know of an issue he had in one of Brian’s auctions. I sent Brian a note and he responded to me on Christmas and called my friend and fixed his minor issue. I am very sorry you had to deal with this it seems unfair but I just wanted to put it out there that this has not been my personal experiences with Brian who has always been friendly and professional in all my dealings with him. Glad this seems to have been resolved. I understand an apology would be nice but if it were me I’d be happiest the cards were coming. My bruised feelings would get over it.

[AndyG]

Originally Posted by ccre

I'm not surprised to hear this about Brian. I had 2 back to back bad experiences with him after recent auctions. And very similar scenarios to what you explained. I sure hope you get this worked out. David Wilson

Thanks, David. I have had many DM's telling me the same thing...that he instantly is defensive AND offensive. He's acusatory and takes no responsibility....and quite often, he's wrong and doesn't own up to it. Sadly, he'll keep going this way as he's likely had no consequences. Perhaps if he wrongs enough people, it will catch on. He's just a bad businessman, and likely a worse human.

[AndyG]

Originally Posted by LEHR

I hope they find the wire and the OP gets his cards soon.
Aside from that, MHCC still gets quality consignments and I'm sure will continue to do so in the future. With that being said, Brian Drent really has nothing to gain by posting here and defending himself as someone suggested he do; so I'd be shocked if he did.

Of Course they found the wire! I didn't get any calls or emails or texts apologizing...I just got two emails (1 automated) with the tracking for my cards.