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  #51  
Old 03-06-2010, 07:24 PM
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Default the site is hanging up....

It looks as though the site is having a hiccup. There is a call into our hosting company. I will continue to call them every minute or two. We might have to make the extended bidding start a bit later or, at the very worst, have another auction close tomorrow night. Scott is out of pocket for another few minutes but I wanted to post as quick as possible. We apologize for any inconvenience and are working on it.

edited to add that I just now spoke to our hosting company (8:26pm CST) and they are working on it now. We will handle this the best way we can keeping our consignors and bidders in mind.
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Last edited by Leon; 03-06-2010 at 07:27 PM.
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  #52  
Old 03-06-2010, 07:25 PM
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Now I can't even reach their website. I just get redirected to ask.com.


Steve
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  #53  
Old 03-06-2010, 07:25 PM
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Breathe people...

I would not worry about. I am sure the issue will be fixed and there will be more than enough time for everybody to place bids. Can only imagine how many people sent poor Leon and Scott emails...
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  #54  
Old 03-06-2010, 07:26 PM
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Good luck with the fix. Hopefully it's a minor issue. Keep us posted.
I never stopped breathing or sent any e-mails.

Last edited by HRBAKER; 03-06-2010 at 07:27 PM.
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  #55  
Old 03-06-2010, 07:30 PM
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Quote:
Originally Posted by botn View Post
Breathe people...

I would not worry about. I am sure the issue will be fixed and there will be more than enough time for everybody to place bids. Can only imagine how many people sent poor Leon and Scott emails...


You are right Greg

In the overall scheme, this is but a "flesh wound".

But come on now, baseball cards is serious stuff for some of us


Steve
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  #56  
Old 03-06-2010, 07:32 PM
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You can click the link at the top of this page and get to the B & L home page easy enough...but when you click the "auction" icon nothing happens.
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  #57  
Old 03-06-2010, 07:33 PM
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Default to reiterate

We are working on it folks. Hang in there. We will make it right for everyone and apologize very much.
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  #58  
Old 03-06-2010, 07:37 PM
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I can not get on either!
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  #59  
Old 03-06-2010, 07:37 PM
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Seems to be working now.
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  #60  
Old 03-06-2010, 07:38 PM
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It's back! Darn, I thought I was going to get off cheap!
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  #61  
Old 03-06-2010, 07:41 PM
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Default Auction

I was able to log in just now. When I went to bid on a lot, it told me that the auction is over.
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  #62  
Old 03-06-2010, 07:42 PM
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Nope, false alarm.
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  #63  
Old 03-06-2010, 07:42 PM
sb1 sb1 is online now
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Default We are back up

We apolgize for the problems. Fortunately the way the auction is set up everyone can still bid on any lot they wish.

Scott and Leon
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  #64  
Old 03-06-2010, 07:42 PM
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Outbid but managed to to on.

Rawn
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  #65  
Old 03-06-2010, 07:43 PM
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Just was able to get in to bid, but it states the auction is now over......
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  #66  
Old 03-06-2010, 07:43 PM
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I'm still not getting on-- Ok, now I am

Last edited by nolemmings; 03-06-2010 at 07:44 PM.
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  #67  
Old 03-06-2010, 07:46 PM
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on, but can't bid "Internet Explorer cannot display the webpage"
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  #68  
Old 03-06-2010, 07:47 PM
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Todd,
Same here. I timed out after hitting the bid button. Just a little auction nite excitement.

Last edited by HRBAKER; 03-06-2010 at 07:48 PM.
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  #69  
Old 03-06-2010, 07:47 PM
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Quote:
Originally Posted by sb1 View Post
We apolgize for the problems. Fortunately the way the auction is set up everyone can still bid on any lot they wish.
That's a great side effect of the way you guys have the auction set to end - none of us expected the auction to end at 9:45 PM EST so the site being down a bit right now doesn't really matter.
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  #70  
Old 03-06-2010, 07:48 PM
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Getting there but still funky. Just put in a bid and was told simultaneously that I am current high bidder and that my bid was too low and could not be accepted.
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  #71  
Old 03-06-2010, 07:48 PM
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Default How long

do you have to place a bid and is it to late to register? Thanks
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  #72  
Old 03-06-2010, 07:48 PM
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Can't navigate beyond page 1

Page not found - connection failure

Oops! This link appears to be broken.Suggestion:
Search on Google:

Google Toolbar Help - Why am I seeing this page?

©2010 Google - Google Home

Last edited by Jacklitsch; 03-06-2010 at 07:50 PM.
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  #73  
Old 03-06-2010, 07:50 PM
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Default Up momentarily

I was able to get one bid in but seems to be down again. No worries, I'll check back in an hour or so
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  #74  
Old 03-06-2010, 07:50 PM
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Quote:
Originally Posted by Matt View Post
That's a great side effect of the way you guys have the auction set to end - none of us expected the auction to end at 9:45 PM EST so the site being down a bit right now doesn't really matter.

Exactly.
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  #75  
Old 03-06-2010, 07:52 PM
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Scratch that. Auction live again, but my bids time out when entered.
I will continue to try.

UPDATE: Bid finally taken. Whewww, I'm spent.....

Last edited by 3-2-count; 03-06-2010 at 07:59 PM.
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  #76  
Old 03-06-2010, 08:03 PM
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Default Bedtime

Still can't bid. Been up since 4:30 am. Time for bed.
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T213-2 139 down 46 to go.
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  #77  
Old 03-06-2010, 08:06 PM
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Default Auction site is acting FLAKY ! ?

It's 10 PM EST and cannot get thru to place bid or Auto Bid on my prevoius lot.


Very Frustrating...........

TED Z
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  #78  
Old 03-06-2010, 08:06 PM
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Can't get in either...I'm sure they are working on it....but if no one bids for a period of time because it is down, I hope that doesn't close the auction....
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  #79  
Old 03-06-2010, 08:09 PM
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I think it did close and they are working to reopen it.
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  #80  
Old 03-06-2010, 08:11 PM
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It's open. It time out on me two times out of three, but when I did get on I bid and it took my bid as highest.
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  #81  
Old 03-06-2010, 08:19 PM
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Default Auction Closed?

It looks like the auction has closed and reopened twice now! This is crazy!
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  #82  
Old 03-06-2010, 08:22 PM
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I'm leaving for the evening....maybe you could place a bid for me Lean?
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  #83  
Old 03-06-2010, 08:23 PM
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It is crazy, there are actually looting rioters in the streets of my neighborhood because of this!

I'm sure they'll get it all figured out and just end the auction tomorrow or something.
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  #84  
Old 03-06-2010, 08:23 PM
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Damn it! This is frustrating.
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  #85  
Old 03-06-2010, 08:26 PM
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Just got an email that's it's back open, but still can't get in. I'll keep trying.
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  #86  
Old 03-06-2010, 08:27 PM
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Default folks

All we can say is we apologize. We might have to end the auction tomorrow evening instead of this evening but that is not confirmed yet. Scott and I will discuss it and post about it here and email all registered bidders shortly, say in the next 30 minutes or less. I am sure the hosting company is working on it but we have to make a decision in the best interest of our consignors, while keeping our bidders in mind too. We apologize for this catastrophe. It was very much beyond our control.
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  #87  
Old 03-06-2010, 08:30 PM
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I forgive you.
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  #88  
Old 03-06-2010, 08:32 PM
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Looks like they got it fixed...seems to be working AOK now...

[5 mins later...spoke too soon...]
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  #89  
Old 03-06-2010, 08:33 PM
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The site seems to finally be back and stable again.
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  #90  
Old 03-06-2010, 08:37 PM
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Not sure about the stable part. Managed to get a bid in a minute ago but then couldn't get back to the auction.

Jeff: Looting rioters, you say. That's just crazy. It's only old baseball cards.

Leon & Scott: Having fun yet?
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  #91  
Old 03-06-2010, 08:44 PM
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I guess it is tomorrow...all the lots now have 22+ hours on them...
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  #92  
Old 03-06-2010, 08:47 PM
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9:46 cst nope
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  #93  
Old 03-06-2010, 08:48 PM
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was on there for a few minutes but now it's frozen up again...
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  #94  
Old 03-06-2010, 08:50 PM
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Default the only thing we can do

It looks as though our host got hit with a Denial of Service (DOS) attack. Someone was jamming the lines with IP addresses and it was cratering the site. We can not be 100% certain it won't happen again. We have made a decision to extend this auction by 1 day. It will now end tomorrow evening, with "open ended" extended bidding starting at 9pm EST. There is really not much else we could do since many folks had other things to do and were not able to bid properly. Same rules, same everything but the "open ended" extended bidding will start tomorrow night (March 7th), at 9pm CST. We apologize very much and will also send an email to all registered bidders. We feel this is the fairest thing to do at this point. The systems changes have been made already.
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  #95  
Old 03-06-2010, 08:52 PM
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Good call. See you tomorrow. Thanks for the update and keep smiling!
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  #96  
Old 03-06-2010, 08:56 PM
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Bidding is still open and will continue until 9:00 EST on Sunday evening March 7th, although it may be sporadic tonight while the entire system is scanned for the IP's wreaking havoc with our site. Apparently someone does not wish us good will.

Scott and Leon
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  #97  
Old 03-06-2010, 08:59 PM
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Thanks for keeping us updated throughout, Leon/Scott. You did the best you could under the circumatances and made the right decision. Much tougher for bidders to deal with an all night auction tomorrow night with work on Monday but what can you do? Many of the auction houses regularly end their auctions on weeknights anyway........
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  #98  
Old 03-06-2010, 09:07 PM
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If Rooster Boy knew as much about computers as he does about double wides and poultry molestation I would strongly suspect he was the source of the problems.

Last edited by calvindog; 03-06-2010 at 09:08 PM.
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  #99  
Old 03-06-2010, 09:32 PM
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Default Another day?

I understand why you're doing it -- technology isn't always predictable -- but can I throw in a small plea from one insignificant bidder? Please drop the "extra 15 minute" rule. It's a sham. What's magic about 15 minutes? Why not keep the thing open an extra hour? Or a day? Or a week? Why ever close it? Eventually the really big spenders will find a way to amortize their earlier massive debts, probably with a federal subsidy, and find themselves able to outid the rest of the world. The longer the auction goes, the less likely it is that my top bid, based on what I can reasonably afford, will be able to survive.

This is, of course, great for those whose stuff is being auctioned. And for those with more money than brains. But not so good for the average collector.
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  #100  
Old 03-06-2010, 09:39 PM
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Don't fret too much Scott & Leon.....you're not the first auction house this has happened to. I can remember at least two other auctions just this year that had to extend a day due to website issues.


Steve
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