Quote:
Originally Posted by Peter_Spaeth
I remember when you were their biggest fan, we used to have some discussions about that. Very interesting. Have their graders left as well or just administrative people?
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When Senior Grader Rob Luce left in 2016 to follow Brian Dwyer to REA, I knew it wasn't a good move for SGC. Luce used to travel to the shows, and you could sit down with him and ask how he graded cards, and what he thought of your cards before you submitted them. It was that first-class customer service -- and much more consistent and accurate grading -- that made me their biggest fan.
That they somehow are surviving despite their best efforts to kill themselves is more a testament to the outrageous waiting times for PSA grading than support for their current business model.