Quote:
Originally Posted by sb1
So.. I won a few lots for resale. Won them at fair prices with some minor competition but liked the closing.
Invoice was correct and all prices matched my bid history.
That's the good news.
I paid my invoice by CC and somehow missed the various options to where the have my items sent(the few items that I have won on ebay over the years have always went to me my house or PO Box).
Now I have learned that by default they went to the vault(I discovered this after I saw no shipping charge). I contacted them immediately by their preferred chat method and was quickly entered into a back and forth conversation to amend the shipping error or so one would think.
My items were sent to the vault and they will not change the address. I have to wait approximately 20-25 days for the items to be curated into the vault and then request they be sent to me......I tried reasoning with them to no avail, that there must be some kind of remedy.
BE VERY CAREFUL WHEN PAYING YOUR INVOICE, the VAULT is the default address now, no matter where you had items sent before.
Scott
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That...is stupid.
You'd think they'd be eager to make you happy so your first experience on their new platform is a positive one.