Quote:
Originally Posted by 55koufax
Very interesting. I just spent 50 minutes on PWCC Chat with a rep. I asked three simple questions:
1) How can I see a breakdown of my invoice that I paid for?
2) When will it ship?
3) How will it ship?
After 50 minutes, I finally was offered: You can go to your vault account next week and request them to look and to be shipped, as EVERYTHING now defaults to the vault.
So, for 20 years I have used PWCC for both sales and purchases without ever having a Vault default....I just want them shipped asap, like the tens of thousands of others over the years.
Cannot see anything until next week? Despite paying in full a day ago?
I must be asking for a lot.....
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The invoices I received via email all had a complete breakdown of prices. Did yours not?
What do you mean by "cannot see anything until next week"? What are you not able to see?