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The invoices I received via email all had a complete breakdown of prices. Did yours not?
What do you mean by "cannot see anything until next week"? What are you not able to see?
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I recd multiple emails with just a total, no sub total, not tax, no shp, no ins, and NOTHING about a Vault default....
On their site and my acct'g page, there is nothing except a grand total. No breakdown.
CSR Isaiah stated can't see into the vault until next week. Which means they will not ship until at least next week.
Their service just keeps getting worse, not better.