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  #1  
Old 10-29-2021, 03:07 PM
55koufax 55koufax is offline
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Quote:
The invoices I received via email all had a complete breakdown of prices. Did yours not?

What do you mean by "cannot see anything until next week"? What are you not able to see?
I recd multiple emails with just a total, no sub total, not tax, no shp, no ins, and NOTHING about a Vault default....

On their site and my acct'g page, there is nothing except a grand total. No breakdown.

CSR Isaiah stated can't see into the vault until next week. Which means they will not ship until at least next week.

Their service just keeps getting worse, not better.
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  #2  
Old 10-29-2021, 03:57 PM
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perezfan perezfan is offline
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Amazing that it's their customer service (of all things) that troubles the PWCC loyalists here. Really dismayed to see how many people are willing to overlook blatant criminal practices, just to obtain cardboard.

Their pathetic customer service would be the very least of my concerns. But to each his own I suppose.
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  #3  
Old 10-29-2021, 03:59 PM
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Peter_Spaeth Peter_Spaeth is offline
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Quote:
Originally Posted by perezfan View Post
Amazing that it's their customer service (of all things) that troubles the PWCC loyalists here. Really dismayed to see how many people are willing to overlook blatant criminal practices, just to obtain cardboard.

Their pathetic customer service would be the very least of my concerns. But to each his own I suppose.
Not cardboard my friend, plastic.
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  #4  
Old 10-29-2021, 04:09 PM
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BobbyStrawberry BobbyStrawberry is offline
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So they don't allow you to receive the thing that you buy unless you wait and then make a special request for it? I'll prefer to bid on auctions that allow you to receive your winnings...

Last edited by BobbyStrawberry; 10-29-2021 at 04:09 PM. Reason: fix typo
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  #5  
Old 10-29-2021, 04:11 PM
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Peter_Spaeth Peter_Spaeth is offline
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Originally Posted by BobbyStrawberry View Post
So they don't allow you to receive the thing that you buy unless you wait and then make a special request for it? I'll prefer to bid on auctions that allow you to receive your winnings...
You find fault with the default to the vault, eh?
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  #6  
Old 10-29-2021, 04:15 PM
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BobbyStrawberry BobbyStrawberry is offline
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Quote:
Originally Posted by Peter_Spaeth View Post
You find fault with the default to the vault, eh?
Yes, halt the vault default!
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  #7  
Old 10-29-2021, 04:17 PM
Carter08 Carter08 is offline
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I can’t find my vault account to see the card I allegedly bought. Thankfully it’s Grove and not Ruth!
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  #8  
Old 10-29-2021, 06:26 PM
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Quote:
Originally Posted by Peter_Spaeth View Post
Not cardboard my friend, plastic.
Aha.... I stand corrected!
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  #9  
Old 10-29-2021, 06:31 PM
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Lorewalker Lorewalker is offline
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Originally Posted by perezfan View Post
Aha.... I stand corrected!
Actually you are both wrong. These are assets.
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  #10  
Old 10-29-2021, 06:40 PM
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https://www.youtube.com/watch?v=_6FBfAQ-NDE
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Four phrases I nave coined that sum up today's hobby:
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Stuff trumps all.
The flip is the commoodity.
Animal Farm grading.
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  #11  
Old 10-30-2021, 04:47 PM
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frankbmd frankbmd is offline
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Quote:
Originally Posted by Peter_Spaeth View Post
Not cardboard my friend, plastic.
So it was a PWCC rep who was advising Dustin Hoffman in THE GRADUATE, while Anne Bancroft was otherwise occupied.
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GOOD FOR THE HOBBY AND THE FORUM WITH A VAULT IN AN UNDISCLOSED LOCATION FILLED WITH WORTHLESS NON-FUNGIBLES


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  #12  
Old 10-30-2021, 04:54 PM
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BobbyStrawberry BobbyStrawberry is offline
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So it was a PWCC rep who was advising Dustin Hoffman in THE GRADUATE, while Anne Bancroft was otherwise occupied.
Lol. He was waaaaay ahead of his time
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  #13  
Old 10-30-2021, 04:59 PM
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Blunder19 Blunder19 is offline
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I think its interesting that their default is when you buy a card it goes to their vault.. and when you sell a card the money stays in your PWCC account..

So I never get a payout when i sell a card and i never physically receive a card when I buy one.. those are horrible default settings!
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  #14  
Old 10-30-2021, 05:05 PM
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Maybe PWCC can do derivatives next. I'm wanting to buy May 2022 call options on Ja Morant PSA 10 Prizm rookies.
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Stuff trumps all.
The flip is the commoodity.
Animal Farm grading.
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  #15  
Old 10-30-2021, 06:49 PM
jayshum jayshum is offline
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Quote:
Originally Posted by Blunder19 View Post
I think its interesting that their default is when you buy a card it goes to their vault.. and when you sell a card the money stays in your PWCC account..

So I never get a payout when i sell a card and i never physically receive a card when I buy one.. those are horrible default settings!
I'm pretty sure most slot machines now don't give out money automatically when you win, you have to press a button to get your winnings out. That way, if you don't see and touch it, it's easier to just keep spending it. Same idea as what PWCC is doing with keeping your money in their account.
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  #16  
Old 10-29-2021, 07:12 PM
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notfast notfast is offline
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Quote:
Originally Posted by 55koufax View Post
I recd multiple emails with just a total, no sub total, not tax, no shp, no ins, and NOTHING about a Vault default....

On their site and my acct'g page, there is nothing except a grand total. No breakdown.

CSR Isaiah stated can't see into the vault until next week. Which means they will not ship until at least next week.

Their service just keeps getting worse, not better.
No clue what you’re talking about to be honest.

I won stuff on multiple days. After the first day, I received an email with a breakdown and total. If i clicked the link in the email, it took me directly to a website to pay.

Yes it defaults to the vault, but its literally as simple as clicking the box below “vault” where you address is.

After I won items on another day, I got an email with my full total (both days winnings)

I paid it. It was beyond easy.

While typing this message out, I found the receipt in my email from the payment which gives an invoice with an item by item breakdown.

If I go back to the emails requesting payment and click checkout, it takes me to a page that says my invoice is currently unavailable but still gives me an item by item breakdown.

I’ve never used PWCC for anything besides buying off ebay. Have no desire to have anything in a vault either.
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  #17  
Old 10-30-2021, 01:33 AM
Snowman Snowman is offline
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Quote:
Originally Posted by 55koufax View Post
I recd multiple emails with just a total, no sub total, not tax, no shp, no ins, and NOTHING about a Vault default....

On their site and my acct'g page, there is nothing except a grand total. No breakdown.

CSR Isaiah stated can't see into the vault until next week. Which means they will not ship until at least next week.

Their service just keeps getting worse, not better.

I don't know if you're being sincere or not here, but I'll respond as though you are.

As 'notfast' noted above, all of this stuff is pretty easy to locate either on the website or through the email invoice they sent you. You noted earlier that in the 'Accounting' tab on your account, all you see is the total due, with no other itemized details about your purchases. But if you look literally right below that total there is a bright yellow button that reads "$ Pay Now" and a link directly above and to the right that reads "VIEW MORE". Did you not even try clicking either of these? They both take you right to the invoice page which, again, has big bright yellow links that read "VIEW" and "PAY". Either link gives you a fully itemized invoice with each card, shipping fees, taxes, etc. It also shows you the shipping address. And just in case you can't navigate two bright yellow links positioned right next to your total, they also sent you an email invoice that has a link at the bottom, again, in a bright yellow 'can't miss it' box that also takes you to an itemized invoice. And at checkout, you can select your shipping address just like you would with any other online retailer.

I get the frustrations about emailed invoices and website invoice hammer prices not matching up for some items. However, if you can't even find your invoice, that's on you, not PWCC. They couldn't have possibly made these links easier to find.




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