EBay / PayPal Resolution question

[savedfrommyspokes]

The reason the buyer opened a paypal case is because ebay only allows 30 days to open a case and receive ebay support. After 30 days, a buyer can still open a case via ebay, but the seller can simply close the case on their own(as I have had this happen). Paypal allows 180 days for a return such as this. My understanding about videoing the package opening is that paypal/ebay do not accept this, or at least that was what I was told by an ebay rep when in a similar situation a while back. However, if you do receive the empty box, as mentioned, file a police report, file a report with the USPS and finally report it to paypal. Both ebay and paypal reportedly track users who defraud others on a routine basis and they accomplish this by reports from other users. Best of luck for a smooth conclusion.