Greg Morris raw cards - trust or no?

[JollyElm]

About grading:

"It’s something I am very sensitive to. I hate making mistakes and we do make mistakes. We really try hard not to. I feel like if you look at the landscape, even though it’s hard for me to let other people grade the cards. I think we still do a very good job. Anything we can do to let people know it’s our card, we will do. When we make a mistake we will always take responsibility for it. I think that builds a lot of loyalty. Buying raw cards is like the Wild West. When we buy stuff, God forbid, we have to do a return. Some of these sellers just go berserk. They make it impossible. Forget it, I will just eat it. I never understood that. A lot of times mistakes can lead to loyalty. He messed up but he’s taking the card back. We take it back. It doesn’t happen that often. I don’t understand sellers that don’t want to have a return policy. It’s a great way to build customer confidence."